IT Executive

Summitnext; Sungai Petani; On-site; MYR 33,480 - 55,800; Full time

Benefits offered by this job

Hands-on training and guidance

Friendly, supportive working environment

Birthday Leave

Career advancement opportunities

EPF + SOCSO + EIS

Professional development programs

Job summary

A BPO and Technology Solutions provider is seeking a passionate IT Executive in Sungai Petani to support internal operations through technical support and IT infrastructure maintenance. Responsibilities include troubleshooting, system setup, and managing documentation. The role welcomes fresh graduates with a relevant diploma or degree. Benefits include hands-on training, career advancement opportunities, and more.

Qualifications

• Basic knowledge of networking, operating systems, and computer hardware.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to work independently and in a team environment.

Responsibilities

• Provide first-level technical support to employees.
• Assist in setting up and maintaining computer systems and networks.
• Troubleshoot issues related to PCs and internal applications.
• Perform routine system maintenance and updates.
• Manage IT documentation and helpdesk records.

Skills

Troubleshooting

Problem-solving

Communication

Networking knowledge

Operating systems knowledge

Computer hardware knowledge

Education

Diploma/Degree in Information Technology or related fields

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as IT Executive, supporting our internal operations by ensuring smooth day-to-day technical functionality and maintaining our IT infrastructure.

Position

IT Executive (Based in Sungai Petani)

Key Responsibilities

• Provide first-level technical support to employees for hardware and software issues.
• Assist in setting up, configuring, and maintaining computer systems, software, printers, and network equipment.
• Troubleshoot and resolve issues related to PCs, network connectivity, email access, and internal applications.
• Perform routine system maintenance, updates, antivirus checks, and backups.
• Manage IT documentation, asset inventory, and internal helpdesk records.
• Coordinate with external vendors for repairs, procurements, or system upgrades.
• Support IT-related projects, system rollouts, and new user onboarding activities.
• Ensure compliance with IT policies, security protocols, and data protection standards.

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, Networking, or equivalent fields.
• Fresh graduates are encouraged to apply; prior experience is an added advantage.
• Basic knowledge of networking, operating systems, and computer hardware.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to work independently with minimal supervision and in a team environment.
• Proactive, responsible, and eager to learn and grow.

Job Type

Full-Time

Shift Type

5 working days a week (Monday to Friday)

Benefits

• Hands-on training and guidance
• Friendly, supportive working environment
• Birthday Leave
• Career advancement opportunities
• EPF + SOCSO + EIS
• Professional development programs

Expected Start Date

Immediately / Based on availability

Find Out More About Us

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
Instagram: https://www.instagram.com/summitnexttechnologies
LinkedIn: https://www.linkedin.com/company/summitnext-technologies
Website: https://summitnext.com