ISO Document Control Admin

Bike Continent Sdn Bhd; Johor Bahru; On-site; MYR 42,000 - 64,000; Full time

Job summary

Bike Continent Sdn Bhd in Malaysia is seeking an ISO Document Control Admin to join our quality team. This full-time role ensures the integrity and compliance of our documentation systems within the ISO framework.

You will manage, organise, and control documents, prepare SOPs, and support ISO audits. The ideal candidate has a diploma or degree in a related field and ISO 9001 experience, with strong attention to detail and teamwork.

Qualifications

• Must have formal education in quality management or related field.
• Practical knowledge of ISO 9001 requirements and document control.
• Experience in preparing SOPs, work instructions, forms, and QMS documentation.
• ISO audit preparation and internal auditing is highly preferred.
• ISO 9001 Internal Auditor certification is an advantage.

Responsibilities

• Maintain and update the document management system in accordance with ISO standards and company policies.
• Create, review, and approve documentation to ensure compliance with ISO requirements and regulatory guidelines.
• Distribute controlled documents to relevant departments and personnel whilst maintaining distribution logs.
• Conduct regular audits of documentation systems to identify discrepancies and areas for improvement.
• Train and support staff on document control procedures, standards, and best practices.
• Maintain the document filing system and ensure all records are properly indexed and easily retrievable.
• Coordinate with different departments to collect, review, and approve necessary documentation.
• Monitor document expiration dates and manage renewal or replacement processes.
• Prepare reports on document control activities and compliance status for management review.
• Ensure confidentiality and proper handling of sensitive or restricted documents.
• Support ISO audit processes by providing comprehensive documentation and evidence of compliance.

Skills

ISO standards

Document control

Excel

Communication

Education

Diploma/Degree in Quality Management, Business Administration, Engineering, Manufacturing, or related field

Tools

MS Office

ISO 9001

Job description

We are seeking for a dedicated ISO Document Control Admin to join our team. This is a full-time position that plays a crucial role in maintaining the integrity and compliance of our documentation systems. As ISO Document Control Admin, you will be responsible for managing, organising, and controlling all documents within our ISO framework, ensuring that our company adheres to international standards and regulatory requirements. This role is essential to our operational efficiency and quality assurance processes, directly supporting our commitment to excellence and continuous improvement.

Key Responsibilities

• Maintain and update the document management system in accordance with ISO standards and company policies
• Create, review, and approve documentation to ensure compliance with ISO requirements and regulatory guidelines
• Distribute controlled documents to relevant departments and personnel whilst maintaining distribution logs
• Conduct regular audits of documentation systems to identify discrepancies and areas for improvement
• Train and support staff on document control procedures, standards, and best practices
• Maintain the document filing system and ensure all records are properly indexed and easily retrievable
• Coordinate with different departments to collect, review, and approve necessary documentation
• Monitor document expiration dates and manage renewal or replacement processes
• Prepare reports on document control activities and compliance status for management review
• Ensure confidentiality and proper handling of sensitive or restricted documents
• Support ISO audit processes by providing comprehensive documentation and evidence of compliance

Job Requirements

• Diploma/Degree in Quality Management, Business Administration, Engineering, Manufacturing, or related field.
• Must be Certified and experienced in ISO 9001:2008; or preferably ISO 9001:2015.
• Practical experience in ISO 9001 implementation, preferably from the initial stage through certification.
• Strong knowledge of ISO 9001 requirements and document control.
• Experience in preparing SOPs, work instructions, forms, and QMS documentation.
• Experience in ISO audit preparation and/or internal auditing is highly preferred.
• ISO 9001 Internal Auditor certification is an advantage.
• Good communication, coordination, organizational, and documentation skills.
• Proficient in Microsoft Office, especially Excel.
• Able to work independently, take initiative, and coordinate effectively with different departments.