IMPORT FORWARDING DOCUMENTATION CLERK

Tri-Mode System (M) Berhad; Klang City, Port Klang; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Yearly performance bonus

Free parking

Medical provided

14 days annual leave

EPF and SOCSO

Teambuilding events

Leadership potential

Job summary

Tri-Mode System (M) Berhad invites applications for an Import Forwarding Documentation Clerk. You will prepare import documents, coordinate with customers, carriers, and regulators, and ensure timely and compliant shipment processing.

The role offers performance bonuses, medical coverage, 14 days annual leave, EPF/SOCSO and opportunities to grow toward leadership. Fresh graduates are welcome to apply; immediate start is preferred.

Qualifications

• SPM or above required.
• 1 year sales experience is preferred but not mandatory.
• Fresh graduates are encouraged to apply with potential for growth.

Responsibilities

• Prepare, check, and process import shipping documents such as invoices, packing lists, bills of lading, permits, and customs declarations.
• Coordinate with customers, shipping lines, freight forwarders, customs agents, and internal departments to ensure smooth shipment operations.
• Monitor shipment schedules and update customers on cargo status, delivery timelines, and delays.
• Ensure documentation complies with customs regulations and company procedures.
• Handle customer inquiries, complaints, and requests promptly and professionally.
• Maintain accurate records of shipments, documentation, and correspondence.
• Arrange bookings with carriers and confirm shipping details.
• Verify freight charges and related invoices.
• Support customs clearance processes and liaise with authorities when required.
• Prepare reports and provide administrative support for import/export operations.
• Ensure timely submission of documents to customers, banks, and government agencies.
• Collaborate with warehouse and logistics teams to coordinate cargo movement.

Skills

Strong business acumen

Self-motivated

Independent with minimum supervision

Bahasa Malaysia

English

Education

SPM or above

Job description

We are located at Fasa 3 Pulau Indah, Selangor and we are looking for a high potential candidate with strong business acumen to unleash high potential at Tri-Mode System (M) Berhad, starting as Import Forwarding Documentation Clerk. This is no ordinary job. Our people from all different backgrounds with a shared dedication to high performance, consistent results and outstanding customer service.

Why join us today?

Yearly Performance Bonus & Increment!

Free parking

Medical is provided

14 days Annual leave , EPF and SOCSO

Teambuilding events

An environment that will inspire you to become a Team Leader.

Responsibilities (As a Import Forwarding Documentation Clerk, what we want you to do?) :

Prepare, check, and process import shipping documents such as invoices, packing lists, bills of lading, permits, and customs declarations.

Coordinate with customers, shipping lines, freight forwarders, customs agents, and internal departments to ensure smooth shipment operations.

Monitor shipment schedules and update customers on cargo status, delivery timelines, and any delays.

Ensure all documentation complies with customs regulations, trade laws, and company procedures.

Handle customer inquiries, complaints, and requests professionally and promptly.

Maintain accurate records of shipments, documentation, and correspondence.

Arrange bookings with carriers and confirm shipping details.

Verify freight charges, shipping costs, and related invoices.

Support customs clearance processes and liaise with relevant authorities when required.

Prepare reports and provide administrative support for import/export operations.

Ensure timely submission of documents to customers, banks, and government agencies.

Work closely with warehouse and logistics teams to coordinate cargo movement and delivery.

Requirements (What we need from you)

At least a SPM holder and above

1 year sales experience will be great

Fresh graduates? No worries as we highly encourage you to apply (equal opportunity and career advancement will be provided)

Someone self-motivated and able to work independently with minimum supervision,

Anyone who can speak and write either Bahasa Malaysia or English.

Able to start work immediately is really good!

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Documentation Clerk?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?

We are a leading Malaysian integrated logistics group listed on the Ace Market of Bursa Malaysia Securities Berhad on May 2018. Our core services covers International Air & Sea Freight, Forwarding, Custom Brokerage, Container Haulage, Transportation and FCZ / General Warehousing. Our Headquarter is located in Port Klang and with branch offices strategically located in KLIA, Penang and Johor Bahru.

In line with our business and market expansion plan, we invite suitable dynamic and enterprising candidates to apply for the following vacancies.

We are a leading Malaysian integrated logistics group listed on the Ace Market of Bursa Malaysia Securities Berhad on May 2018. Our core services covers International Air & Sea Freight, Forwarding, Custom Brokerage, Container Haulage, Transportation and FCZ / General Warehousing. Our Headquarter is located in Port Klang and with branch offices strategically located in KLIA, Penang and Johor Bahru.

In line with our business and market expansion plan, we invite suitable dynamic and enterprising candidates to apply for the following vacancies.