Freight & Customs Forwarding Executive (Port Klang)

Priority Synergy Sdn Bhd; George Town; On-site; MYR 39,000 - 78,000; Full time

Benefits offered by this job

EPF & SOCSO contributions

Annual leave & medical benefits

Performance bonus

Job summary

Priority Synergy Sdn Bhd in Penang seeks a Freight & Customs Forwarding Executive to manage end-to-end shipment processes, including freight forwarding, customs clearance, and onboarding new customers. The role requires meticulous attention to detail, strong people management, and the ability to perform under tight deadlines in a fast-paced environment.

You will coordinate export/import activities, prepare regulatory documents, and liaise with ship lines and authorities.

Qualifications

• Diploma in Logistics, Supply Chain, or related field.
• Minimum 2 years of experience in freight forwarding or customs brokerage.
• Familiarity with Malaysian customs systems.
• Comfortable handling tasks via system platforms.
• Strong communication and people management skills.
• Keen eye for detail and ability to detect irregularities.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Responsibilities

• Coordinate freight forwarding activities for import/export shipments.
• Manage customs clearance documentation and ensure compliance with regulations.
• Liaise with shipping lines, transporters, and customs authorities for smooth cargo movement.
• Prepare and submit permits, declarations, and other regulatory documents.
• Monitor shipment status and resolve operational or compliance issues promptly.
• Onboard new customers, ensuring smooth integration into operational processes and systems.
• Identify and address discrepancies or non-compliance in documentation and processes.
• Work effectively under time-sensitive conditions and meet multiple deadlines.

Skills

Attention to detail

People management

Communication skills

Time management

Education

Diploma in Logistics/Supply Chain

Job description

We are seeking a Freight & Customs Forwarding Executive to manage end-to-end shipment processes, including freight forwarding, customs clearance, and onboarding new customers. This role requires strong attention to detail, the ability to detect discrepancies, and excellent people management skills in a fast-paced, time-sensitive environment.

Responsibilities

Coordinate freight forwarding activities for import/export shipments.

Manage customs clearance documentation and ensure compliance with regulations.

Liaise with shipping lines, transporters, and customs authorities for smooth cargo movement.

Prepare and submit permits, declarations, and other regulatory documents.

Monitor shipment status and resolve operational or compliance issues promptly.

Onboard new customers, ensuring smooth integration into operational processes and systems.

Identify and address discrepancies or non-compliance in documentation and processes.

Work effectively under time-sensitive conditions and meet multiple deadlines.

Requirements

Diploma in Logistics, Supply Chain, or related field.

Minimum 2 years of experience in freight forwarding or customs brokerage.

Familiarity with Malaysian customs systems.

Comfortable handling tasks and processes via system platforms.

Strong communication and people management skills.

Keen eye for detail and ability to detect irregularities.

Ability to thrive in a fast-paced environment and manage multiple priorities.

EPF & SOCSO contributions

Annual leave & medical benefits

Performance bonus

Your application will include the following questions:

• What's your expected monthly basic salary?
• Do you have experience working with logistics, freight & delivery services?
• How many years' experience do you have as a Forwarding Executive?
• Which of the following types of qualifications do you have?
• Do you have freight forwarding experience?
• How many years of people management experience do you have?
• Do you have customer service experience?

We are an established group of companies whose principal activities encompass logistics services, customs forwarding, freighting and warehousing. We would like to invite highly motivated candidates with good interpersonal skills to join our team in Port Klang.

We are an established group of companies whose principal activities encompass logistics services, customs forwarding, freighting and warehousing. We would like to invite highly motivated candidates with good interpersonal skills to join our team in Port Klang.