OPERATIONS & DOCUMENTATION CLERK

CRISS - CROSS (M) SDN BHD; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

CRISS - CROSS (M) SDN BHD in Malaysia seeks a logistics documentation officer to manage inward and outward shipment documents, declare permits via TradeNet, and coordinate with warehouses, drivers, customers and internal teams.

You will ensure accuracy, file records, and support customs clearance for Singapore entries, emphasizing attention to detail and clear communication. The role requires independent work and strong organizational skills.

Qualifications

• Experience in logistics or shipping documentation is preferred.
• Familiarity with TradeNet permit declarations is an advantage.
• Good computer skills and ability to work independently.
• Detail-oriented with strong coordination and communication abilities.

Responsibilities

• Handle and maintain all documentation related to inward and outward shipments.
• Process and declare permits through the TradeNet system in compliance with customs requirements.
• Verify shipment documents such as permits, invoices, and CN.
• Prepare and update loading plans according to customer bookings and delivery schedules.
• Coordinate with warehouse staff, drivers, customers, and internal departments to ensure smooth operations.
• Ensure all required documents are complete and provided to drivers before departure; maintain filing records.
• Monitor shipment progress and resolve documentation discrepancies promptly.
• Follow company procedures, safety requirements, and supervisor instructions.

Skills

Documentation

Logistics coordination

Communication

Attention to detail

Time management

Tools

TradeNet system

Microsoft Office

Job description

This role involves managing documentation for inward and outward shipments, processing permits through the TradeNet system, and coordinating with warehouse staff, drivers, customers, and internal departments to ensure smooth logistics operations.

Key responsibilities

• Handle and maintain all documentation related to inward and outward shipments
• Process and declare permits through the TradeNet system in compliance with customs requirements
• Verify shipment documents such as permits, invoices, and Consignment Notes (CN)
• Prepare and update loading plans according to customer bookings and delivery schedules
• Coordinate with warehouse staff, drivers, customers, and internal departments to ensure smooth operations
• Ensure all required documents are complete and provided to drivers before departureMaintain accurate filing and record-keeping of shipment documents
• Monitor shipment progress and resolve documentation discrepancies promptly
• Follow company procedures, safety requirements, and instructions from supervisors

About you

• Experience in logistics, transportation, shipping, or documentation-related work is an advantage
• Familiar with TradeNet permit declarations is an added advantage
• Valid forklift licence is an added advantage
• Good computer skills, especially Microsoft Office
• Detail-oriented, organized, and able to work independently
• Good communication and coordination skills
• Able to prepare documentation for customs clearance to enter Singapore

We are one of the Freight Forwarding Company located in Penang and have offices in Selangor, Johor and SIngapore. We are seeking highly motivated, independent, self driven and result-oriented personnel to fill the various vacancies in our company.

We are one of the Freight Forwarding Company located in Penang and have offices in Selangor, Johor and SIngapore. We are seeking highly motivated, independent, self driven and result-oriented personnel to fill the various vacancies in our company.