Impactful Claims Examiner & Settlement (Non-Motor)

Allianz; Kuala Lumpur; Sur place; MYR 45 000 - 70 000; Plein temps

Résumé du poste

Allianz in Kuala Lumpur is seeking a claims professional to support non-motor claims processing, assessment, settlement and recovery. The role also involves acting as a functional business analyst to improve processes and leverage automation.

The successful candidate will handle documents, negotiate settlements, manage complaints, and coordinate with insured, solicitors, brokers, and authorities, with opportunities to contribute to product development and process enhancements using AI tools.

Qualifications

• Able to work independently and as a team player.
• Good communication and writting skills.
• Ability to leverage AI tools like ChatGPT to simplify tasks at work
• Willing to learn and interested in handling and process in Claims.

Responsabilités

• Obtain necessary claims documents from insured, solicitors, underwriters, agents, brokers, etc.
• Appoint independent adjusters for investigations, solicitors for summon cases & medical specialists.
• Confirm coverage and assess claims based on documents/reports that support claims, e.g., medical, police report, adjuster report.
• Offer settlement to insured.
• Handle complaints from local authorities, insured & agents.

Connaissances

Independent worker

Team player

Communication skills

Writing skills

AI tools like ChatGPT

Description du poste

Allianz in Kuala Lumpur is seeking a claims professional to support non-motor claims processing, assessment, settlement and recovery. The role also involves acting as a functional business analyst to improve processes and leverage automation.

The successful candidate will handle documents, negotiate settlements, manage complaints, and coordinate with insured, solicitors, brokers, and authorities, with opportunities to contribute to product development and process enhancements using AI tools.