Personal Accident Claims Strategist

Allianz Malaysia; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a professional to perform several claims-related activities. This role involves claims assessment, document collection, and settlement offers. Candidates should have good communication skills, the ability to work independently, and interest in leveraging AI tools to enhance efficiency. In joining, expect a workplace that values diversity and inclusivity while aiming for optimal customer satisfaction.

Qualifications

• Able to work independently and as a team player.
• Good communication and writing skills.
• Ability to leverage AI tools like ChatGPT to simplify tasks.

Responsibilities

• Obtain necessary claims documents from various parties.
• Appoint adjusters, solicitors, and specialists as needed.
• Confirm coverage and assess claims based on provided documents.
• Offer settlement to insured parties.
• Handle complaints from authorities, insured, and agents.

Skills

Good communication skills

Teamwork

AI tools proficiency

Independence

Willingness to learn

Job description

A leading insurance company in Kuala Lumpur is seeking a professional to perform several claims-related activities. This role involves claims assessment, document collection, and settlement offers. Candidates should have good communication skills, the ability to work independently, and interest in leveraging AI tools to enhance efficiency. In joining, expect a workplace that values diversity and inclusivity while aiming for optimal customer satisfaction.