Liability Claims Examiner – Investigate, Negotiate & Settle

Allianz Malaysia; Kuala Lumpur; Sur place; MYR 40 000 - 70 000; Plein temps

Résumé du poste

Allianz Malaysia is seeking a Liability Claims professional to conduct comprehensive assessment, investigation and management of Liability Claims, including coverage determination, liability evaluation and settlements. The role emphasizes fair outcomes, cost effectiveness and regulatory compliance.

You will collaborate with adjusters, solicitors and service providers, while supporting digitalisation and process improvements to enhance customer experience.

Qualifications

• Degree in Insurance, Law, Business, Finance or related discipline required.
• Fresh graduates are encouraged to apply.
• Prior exposure to insurance, claims, legal practice, or related fields an added advantage.
• Basic understanding of insurance principles and policy coverage interpretation.
• Strong analytical, problem-solving and decision-making skills.
• Good communication and interpersonal skills.
• Good negotiation and stakeholder management skills.
• Proactive, detail-oriented and able to work independently or in a team.
• Familiar with AI tools such as ChatGPT for task simplification.

Responsabilités

• Assess and manage Liability Claims by reviewing documentation and evaluating liability exposure.
• Conduct investigations and collaborate with adjusters, solicitors, and medical specialists to resolve claims.
• Negotiate with claimants, solicitors and stakeholders for fair, timely settlements.
• Manage recovery and subrogation opportunities to mitigate costs.
• Handle enquiries and coordinate with customers, agents and internal stakeholders.
• Support process improvement, digitalisation and system enhancement initiatives.

Connaissances

Analytical thinking

Communication

Negotiation

Stakeholder management

Problem solving

Team collaboration

Detail-oriented

Independent work

Formation

Degree in Insurance, Law, Business, Finance or related discipline

Outils

ChatGPT familiarity

Description du poste

Allianz Malaysia is seeking a Liability Claims professional to conduct comprehensive assessment, investigation and management of Liability Claims, including coverage determination, liability evaluation and settlements. The role emphasizes fair outcomes, cost effectiveness and regulatory compliance.

You will collaborate with adjusters, solicitors and service providers, while supporting digitalisation and process improvements to enhance customer experience.