Hybrid SMB Growth & Renewal Manager

LinkedIn; Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

LinkedIn in Kuala Lumpur is seeking an SMB Relationship Manager in our Sales Solutions team to strengthen client relationships, renew contracts, and drive growth across a high-volume portfolio. You will combine strategic selling with hands-on account management in a hybrid work model.

You will engage via calls, demos, trainings, and quarterly business reviews, collaborating with customers to maximize value from Sales Navigator and related products.

Qualifications

• 4+ years in inside or field sales or account management with a focus on negotiating contracts.
• 4+ years of experience in managing phone transactions.

Responsibilities

• Engage with SMB and Mid-Market customers year-round via calls, video, meetings.
• Provide proactive recommendations to optimize use of Sales Navigator via demos, training, onboarding.
• Own and manage engagement for a high volume of customers.
• Identify customer requirements and drive renewal to on-time closure.
• Provide insights to customers using scalable insight tools and resources.
• Maintain CRM records and quarterly forecasts across the territory.

Skills

Account Management

Relationship building

Consultative Solution-selling

Negotiation

CRM

Education

Bachelor's degree

Tools

Salesforce.com

MS Office

Job description

LinkedIn in Kuala Lumpur is seeking an SMB Relationship Manager in our Sales Solutions team to strengthen client relationships, renew contracts, and drive growth across a high-volume portfolio. You will combine strategic selling with hands-on account management in a hybrid work model.

You will engage via calls, demos, trainings, and quarterly business reviews, collaborating with customers to maximize value from Sales Navigator and related products.