Human Resources Manager

PHONGSAVANH GROUP (MALAYSIA) SDN. BHD.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

PHONGSAVANH GROUP (MALAYSIA) SDN. BHD. is seeking a forward-thinking Human Resources Manager to drive the company-wide digital transformation from paper to a fully integrated ERP/HRMS framework.

You will write foundational SOPs, shape compensation and headcount strategies, oversee payroll, and manage the complete employee lifecycle with a focus on operational excellence. The role requires leading HR operations, policy design, recruitment, onboarding, and offboarding while ensuring strict

Responsibilities

• Daily HR operations & general administration
• Manage day-to-day time-off requests, unpaid leave, and approval workflows
• Maintain the central employee database by updating profiles and employment status changes
• Process employee wellness data and routine medical claims within benefit limits
• Serve as the primary point of contact for employee relations, handling disputes and disciplinary actions
• Organize employee engagement initiatives, town halls and teambuilding activities to maintain morale
• Manage the full offboarding process, exit interviews and asset recovery with IT and Administration
• Ensure compliance with local labor laws and employment regulations
• Lead migration of HR documentation, forms and workflows from paper to digital environment
• Collaborate with IT/Development to build and launch a central master HR database and ERP system
• Oversee rollout and improvement of core HR modules: Leave, KPI/Performance, Payroll, Recruitment, Medical Records
• Design and implement SOPs for HR functions, starting with talent acquisition and integration
• Establish legally compliant HR policies aligned with modernization goals
• Train department heads on new digital workflows for adoption and compliance
• Partner with Finance to build a strategic headcount plan aligned with budget
• Manage full recruitment lifecycle with objective screening and onboarding
• Execute day-one onboarding with verification of IDs, contracts and banking documents
• Formulate compensation and payroll strategies and oversee end-to-end payroll
• Manage employee benefits and medical claims based on levels

Job description

We are seeking a forward-thinking Human Resources Manager to lead our HR department and drive a critical, company-wide digital transformation. The primary objective of this role is to transition our HR operations from legacy, paper-based processes to a fully integrated digital ERP/HRMS framework. The ideal candidate will write foundational Standard Operating Procedures (SOPs), formulate compensation and headcount strategies, oversee payroll, and manage the complete employee lifecycle with a high degree of operational excellence.

Key responsibilities

1. Daily HR Operations & General Administration

Manage day-to-day time-off requests, unpaid leave, and approval workflows.

Maintain the central employee database by routinely updating profiles and managing employment status changes (Active, Suspended, or Terminated).

Process employee wellness data and handle routine medical claims within established benefit limits.

Serve as the primary point of contact for employee relations, handling dispute resolution, grievance management, and disciplinary actions.

Champion corporate culture by organizing employee engagement initiatives, town halls, and teambuilding activities to maintain high morale.

Manage the complete offboarding process, conducting exit interviews and coordinating final clearances and asset recovery with IT and Administration.

Ensure ongoing, strict compliance with local labor laws and employment regulations across all daily activities.

Spearhead the migration of all HR documentation, forms, and workflows from paper-based to a secure digital environment.

Collaborate with the IT and Development teams to build and launch a central master database and ERP system.

Oversee the rollout and continuous improvement of core HR modules, including Leave Management, KPI & Performance, Payroll, Recruitment, and Medical Records.

3. SOP, Policy, & Workflow Development

Design, write, and implement comprehensive Standard Operating Procedures (SOPs) for every HR function, starting with the end-to-end talent acquisition and integration process.

Establish clear, legally compliant HR policies that align with the company's modernization goals.

Train department heads and staff on new digital workflows to ensure high user adoption and compliance.

Partner with department heads and Finance to build a strategic headcount plan aligned with the company's annual budget and operational goals.

Manage the full recruitment lifecycle, ensuring objective applicant screening, structured interviewing, and seamless day-one onboarding.

Execute day-one onboarding operations, physically verifying official identification, contracts, and tax/ banking documents.

5. Payroll & Total Rewards Strategy

Formulate a competitive compensation and salary strategy to attract and retain top talent.

Oversee the end-to-end payroll cycle, ensuring accurate calculations of base salary, unpaid leave deductions, bonuses, and statutory taxes.

Manage employee benefits, structuring medical claims and perks based on employee levels.