Assistant HR Manager (Hybrid Working!) (ID: 712836)

PERSOL Malaysia; Kuala Lumpur; Presencial; MYR 90.000 - 150.000; Jornada completa

Descripción de la vacante

PERSOL Malaysia is seeking an Assistant HR Manager to oversee HR operations, employee relations, performance management, onboarding and talent development within the Kuala Lumpur region.

The role partners with managers to deliver practical HR guidance, ensure policy compliance, and drive consistent HR practices while coordinating regional HR initiatives and projects.

Formación

• Degree in Human Resources or related discipline.
• Minimum 5 years of progressive HR experience.
• Experience supervising HR team members.
• Hands-on, detail-oriented, and solutions-focused.

Responsabilidades

• Oversee day-to-day HR operations and ensure timely delivery of HR services.
• Provide HR advice on employee relations, performance, conduct, and policy matters.
• Coordinate annual performance management and probation-related activities.
• Support recruitment, onboarding, salary review, and compensation processes.
• Support learning and development initiatives and maintain training records.
• Assist with HR policy review, compliance, governance, audits, and reporting.
• Prepare HR reports (headcount, turnover) and analyze data for improvements.
• Supervise and develop HR team members, ensuring timely deliverables.
• Assist HR projects and change initiatives and system implementations.

Conocimientos

HR operations

Employee relations

Performance management

People management

Educación

Degree in Human Resources

Descripción del empleo

Overview

The Assistant HR Manager supports the delivery of full spectrum of HR activities for the assigned divisions. The role provides HR support to employees and managers, supervises day-to-day HR operations, and ensures that HR policies, processes, and practices are implemented consistently and effectively. This role is expected to operate with a strong hands-on approach, balancing operational execution with regional coordination and stakeholder management.

The role serves as a key HR partner to managers and employees, providing practical advice on people matters while supporting the organisation’s business and people objectives.

Key Responsibilities

HR Operations & Service Delivery

Oversee day-to-day HR operations and ensure timely and accurate delivery of HR services.

Supervise and coordinate HR administration, employee records, HR systems, payroll-related activities, benefits, and other employee lifecycle processes.

Ensure HR processes are implemented consistently and in accordance with company policies and applicable employment legislation.

Monitor HR data and records to ensure accuracy, completeness, and confidentiality.

Identify opportunities to streamline and improve HR processes and workflows.

Employee Relations & HR Advisory

Act as a first point of contact for employees and managers on HR-related matters.

Provide practical HR advice and guidance on employee relations, performance, conduct, workplace issues, and company policies.

Support managers in handling employee concerns, disciplinary matters, grievances, and other employee relations cases.

Escalate complex or sensitive employee matters to the reporting manager as appropriate.

Promote a positive employee experience and constructive workplace relationships.

Performance Management

Coordinate the annual performance management process and ensure timely completion across the organisation.

Provide guidance to and support managers in conducting performance discussions, and managing performance effectively.

Monitor performance management activities and identify areas requiring HR intervention.

Support probation management, including probation reviews, extensions, and confirmation processes.

Talent Acquisition & Onboarding

Support recruitment and onboarding activities, including employee induction.

Monitor manpower movements, vacancies, and employee turnover.

Support annual salary review, incentive, bonus, and other compensation processes.

Ensure compensation-related processes are implemented consistently and in accordance with approved policies and guidelines.

Assist with employee benefit administration and review of benefit-related matters.

Maintain confidentiality and accuracy of employee compensation information.

Learning & Development

Support employee development initiatives, career development, and talent management activities.

Maintain appropriate training and development records.

HR Policies, Compliance & Governance

Support the review, alignment, implementation, and communication of HR policies, guidelines, and SOPs.

Ensure HR practices align with regional frameworks while complying with applicable employment laws, and regulatory requirements,

Maintain appropriate HR documentation and records.

Support HR audits, reporting, and compliance reviews.

Promote consistent application of HR policies across the organisation.

Escalate potential compliance risks or policy exceptions to the reporting manager.

HR Reporting & Analytics

Prepare accurate and timely HR reports and management information, including headcount, turnover, and other HR metrics.

Analyse HR data and identify trends, issues, and opportunities for improvement.

Team Supervision

Supervise and provide direction to assigned HR team members.

Monitor the team’s workload, priorities, and service delivery.

Coach and develop HR team members to strengthen their HR knowledge and capabilities.

Review the quality and timeliness of HR deliverables.

Provide feedback and performance input for team members.

Foster a collaborative, responsive, and service-oriented HR team culture.

HR Projects & Business Support

Provide support in implementing HR strategies, restructuring, employee engagement, and change initiatives, and projects.

Support HR system implementation, process improvement, and HR transformation projects.

Undertake other HR projects and responsibilities as assigned.

Requirements

Degree in Human Resources, Business Administration, or a related discipline.

Min 5 years of progressive HR experience, preferably with broad HR generalist/HR operations experience.

Experience supporting a full range of HR functions, including payroll, employee relations, performance management, and HR operations.

Previous experience supervising HR team members.

Hands-on, detail-oriented, and solutions-focused.

Strong sense of ownership, accountability, and confidentiality