Human Resource Manager

Bilabila Retail; Subang Jaya; On-site; MYR 112,000 - 201,000; Full time

Benefits offered by this job

Dental claim

Birthday leave

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Annual Bonus

Medical Insurance

Training Provided

Performance Bonus

Company Trip

Job summary

The role covers recruitment, payroll, benefits, employee relations, performance management, compliance with Employment Act 1955 and Malaysian regulations, and HR process improvements across outlets, with a focus on developing talent and maintaining a strong company culture.

Qualifications

• Bachelor’s Degree in HRM, BA, or related field.
• 8–10 years HR experience, 3–5 years in a managerial role.
• Experience managing end-to-end HR functions including recruitment, payroll, employee relations, and compliance.
• Well-versed in managing foreign workers and Malaysian labour regulations.
• Experience in retail/FMCG multi-outlet environment preferred.
• Strong communication and leadership skills.

Responsibilities

• Develop and implement HR strategies aligned with company goals.
• Advise management on policies, workforce planning, and development.
• Lead and manage the HR team for effective service delivery.
• Oversee manpower planning for HQ, warehouse, and retail outlets.
• Lead end-to-end recruitment for senior, managerial, and mass roles.
• Oversee payroll processing and ensure accuracy.
• Ensure compliance with statutory requirements (EPF, SOCSO, EIS, PCB).
• Manage employee relations, disciplinary actions, and investigations.
• Oversee performance appraisal and talent development.
• Standardize HR practices across outlets and manage budget.

Skills

HR leadership

Workforce planning

Policy advisory

Employee relations

Performance management

Education

Bachelor’s Degree in HRM / BA

Tools

HRIS / payroll systems

Job description

Requirement

1.HR Strategy & Leadership

• Develop and implement HR strategies aligned with company goals.
• Advise management on HR policies, workforce planning, and organisational development.
• Lead and manage the HR team to ensure effective HR service delivery.
• Establish HR best practices to support business expansion and scalability.

2. Recruitment & Manpower Planning

• Oversee manpower planning for HQ, warehouse, and retail outlets.
• Lead end-to-end recruitment including senior, managerial, and mass hiring roles.
• Support new outlet openings with timely manpower deployment.
• Monitor recruitment KPI such as time-to-hire and turnover rate.

3. Payroll, Compensation & Benefits

• Oversee payroll processing and ensure accuracy and timeliness.
• Review salary structures, allowances, incentives, and benefits.
• Manage annual salary review, bonus, and incentive schemes.
• Ensure compliance with statutory requirements (EPF, SOCSO, EIS, PCB).

4. Employee Relations & Discipline

• Manage employee relations matters including grievances, misconduct, and disciplinary actions.
• Lead domestic inquiries and advise management on disciplinary outcomes.
• Ensure fair and consistent application of HR policies.
• Promote positive employee engagement and company culture.

5. Performance Management & Talent Development

• Oversee performance appraisal and probation confirmation processes.
• Identify training needs and implement learning & development initiatives.
• Support succession planning and talent development.
• Drive leadership and employee capability development.

6. HR Compliance & Governance

• Ensure compliance with Employment Act 1955, labour regulations and company policies and SOPs.
• Oversee HR audits and documentation.
• Liaise with labour department, statutory bodies, and external consultants.
• Ensure proper maintenance of employee records and HR documentation.

7. HR Operations & Process Improvement

• Review and enhance HR processes for efficiency and compliance.
• Oversee HRIS, payroll systems, and data accuracy.
• Standardize HR practices across all outlets.
• Manage HR budget and control manpower costs.
• Prepare HR reports for management monthly.
• Provide HR insights and recommendations to management.
• Support organisational change and business restructuring initiatives.

8. Management Reporting & Advisory

• Prepare HR reports for management monthly.
• Provide HR insights and recommendations to management.
• Support organisational change and business restructuring initiatives.

Responsibility

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 8–10 years of HR working experience, with at least 3–5 years in a managerial role.
• Strong experience managing end-to-end HR functions including recruitment, payroll ,employee relations, performance management, and compliance.
• Well-versed in managing foreign workers, including permit renewals, immigration matters, agency liaison, and compliance with Malaysian labour regulations.
• Experience in retail, supermarket, FMCG, or multi-outlet environment is highly preferred.
• Good knowledge of Malaysian labour laws (Employment Act, EPF, SOCSO, EIS, LHDN).
• Proven experience handling disciplinary matters and domestic inquiries.
• Able to manage and lead an HR team effectively.
• Familiar with HRIS / payroll systems and HR reporting.
• Strong communication, leadership, and problem‑solving skills.
• High level of integrity, confidentiality, and professionalism.

Benefits

• Dental claim
• Birthday leave
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Medical Insurance
• Training Provided
• Performance Bonus
• Company Trip