Human Resource cum Admin (Puchong)

Lotuss Stores (Malaysia) Sdn Bhd; Puchong; On-site; MYR 33,000 - 67,000; Full time

Job summary

Lotuss Stores Malaysia Sdn. Bhd. is hiring an HR & Admin Coordinator to manage recruitment, onboarding and orientation for store teams across Peninsular Malaysia.

The role focuses on attracting candidates, coordinating interviews and ensuring smooth onboarding processes. You will administer payroll, attendance, and employee benefits, maintain compliant HR records, and provide staff support on relations, performance management and disciplinary matters.

Qualifications

• Diploma or Bachelor's degree in HR or related field.
• Proven HR and admin experience, retail/customer-facing preferred.
• Strong knowledge of Malaysian employment law.
• Proficiency in HR systems and MS Office.

Responsibilities

• Manage recruitment and onboarding for store staff, including job postings, interviews and orientation.
• Administer payroll, attendance records and employee benefits.
• Provide HR support to store management on employee relations, performance and disciplinary matters.
• Maintain employee records and HR documentation per company policies and Malaysian regulations.
• Handle general admin tasks including scheduling, filing and correspondence.
• Process leave applications, claims and other employee requests.
• Assist with workplace compliance, health and safety initiatives and welfare programmes.
• Liaise between store staff, management and head office on HR matters.
• Prepare HR reports and maintain relevant databases.

Skills

HR experience

Malaysian labour law

Communication skills

Attention to detail

Confidentiality

Payroll knowledge

Customer service mindset

Payroll processing

Education

HR / Business degree

Tools

MS Office

HRIS

Job description

Manage recruitment and onboarding processes for store staff, including job postings, interviews, and orientation programmes

Administer payroll, attendance records and employee benefits to ensure accurate and timely processing

Provide HR support to store management on employee relations, performance management and disciplinary matters

Maintain and update employee records and HR documentation in compliance with company policies and Malaysian employment regulations

Handle administrative tasks including scheduling, correspondence, filing and general office management

Process leave applications, claims and other employee requests

Assist with workplace compliance, health and safety initiatives, and employee welfare programmes

Liaise between store staff, management and head office on HR-related matters

Prepare HR reports and maintain relevant databases

About you

Diploma or Bachelor's degree in Human Resources, Business Administration or a related field

Proven experience in HR and administrative roles, preferably in a retail or customer-facing environment

Strong knowledge of Malaysian employment law and labour regulations

Proficiency in HR management systems and Microsoft Office applications

Excellent organizational and time management skills with the ability to multitask in a fast-paced environment

Strong communication and interpersonal skills to work effectively with staff at all levels

Attention to detail and accuracy in record-keeping and data management

Ability to maintain confidentiality and handle sensitive HR information professionally

Problem-solving mindset with a customer service orientation

Experience with payroll processing and benefits administration is highly desirable

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in a Human Resources Role?

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.