Assistant Manager, Learning & Development

Lotuss Stores (Malaysia) Sdn Bhd; Kepong; On-site; MYR 90,000 - 150,000; Full time

Job summary

Lotuss Stores Malaysia Sdn. Bhd. is seeking an L&D Assistant Manager to design, implement, and manage learning initiatives that elevate employee performance. You will identify training needs, develop programs, and monitor effectiveness across the organization.

You will coordinate LMS activities, partner with Operations and HRBPs, and drive career development in a fast-paced retail environment. Strong collaboration and stakeholder skills are essential.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Education, or a related field.
• Minimum 6-8 years of experience in Learning & Development.
• Prior experience in Retail Learning & Development is preferred.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Familiarity with Learning Management Systems (LMS) is an advantage.
• Strong communication, presentation, facilitation, and stakeholder management skills.
• Able to work independently, manage multiple priorities, and thrive in a fast-paced environment.

Responsibilities

• Design, develop, and update training materials, including presentation slides, training guides, and on-the-job training (OJT) tools.
• Facilitate classroom, virtual, and on-the-job training sessions to ensure effective knowledge transfer.
• Coordinate training schedules, participant enrolment, attendance records, and training logistics.
• Manage and maintain the HRDC portal, including training grant applications, claims, submissions, and compliance requirements.
• Monitor post-training effectiveness, track employee performance, and prepare training reports and analysis.
• Support the implementation of learning and development initiatives by collaborating closely with Operations, HR Business Partners (HRBPs), and Subject Matter Experts (SMEs).

Skills

L&D management

Stakeholder management

Presentation skills

MS Office

LMS familiarity

Education

Bachelor's degree in HR/Business/Education

Tools

Microsoft Office

Learning Management System (LMS)

Job description

The Learning and Development (L&D) Assistant Manager is responsible for designing, implementing, and managing learning and development initiatives that enhance employees' skills, knowledge, and overall performance. This role involves identifying training needs, coordinating and delivering training programs, evaluating training effectiveness, managing learning management systems (LMS), and supporting career development initiatives. The L&D Assistant Manager works closely with stakeholders to foster a culture of continuous learning and ensure training programs align with the organization's business objectives.

Key Responsibilities

Design, develop, and update training materials, including presentation slides, training guides, and on-the-job training (OJT) tools.

Facilitate classroom, virtual, and on-the-job training sessions to ensure effective knowledge transfer.

Coordinate training schedules, participant enrolment, attendance records, and training logistics.

Manage and maintain the HRDC portal, including training grant applications, claims, submissions, and compliance requirements.

Monitor post-training effectiveness, track employee performance, and prepare training reports and analysis.

Support the implementation of learning and development initiatives by collaborating closely with Operations, HR Business Partners (HRBPs), and Subject Matter Experts (SMEs).

Requirement

Bachelor's Degree in Human Resources, Business Administration, Education, or a related field.

Minimum 6-8 years of experience in Learning & Development.

Prior experience in Retail Learning & Development is preferred.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).

Familiarity with Learning Management Systems (LMS) is an advantage.

Strong communication, presentation, facilitation, and stakeholder management skills.

Able to work independently, manage multiple priorities, and thrive in a fast-paced environment.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience using Learning Management Systems?
• How many years' experience do you have in a training & development role?
• Do you have Retail Development experience?
• Have you worked in a role where you were involved in the design & development of e-learning courses?

Supermarkets, Grocery & Petrol Retailing More than 10,000 employees

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia's business in December 2020, Lotus's Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia's most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia's business in December 2020, Lotus's Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia's most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.

What can I earn as a Learning and Development Manager