Manager, Facilities & Maintenance

Lotuss Stores (Malaysia) Sdn Bhd; Bukit Beruntung; On-site; MYR 120,000 - 180,000; Full time

Job summary

Lotuss Stores (Malaysia) Sdn Bhd. based in Bukit Beruntung, Selangor, is seeking a Manager, Facilities & Maintenance to lead our facilities across the distribution centres and stores.

This full-time role combines strategic oversight with hands-on leadership to ensure safe, efficient operations and compliance. You will manage teams, contractor performance, and preventive maintenance programs, develop annual plans, and optimize energy use and safety.

Qualifications

• Minimum Diploma/Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Building Services Engineering, or a related discipline.
• Possess a valid Chargeman Certificate of Competency issued or recognised by Suruhanjaya Tenaga, preferably BO/B1/B4 or above.
• Relevant HSE/Safety, Competency, or Technical Certification in electrical, refrigeration, MHE, high racking, or building maintenance is an added advantage.
• Proven experience in managing Material Handling Equipment (MHE) and warehouse high-racking systems.
• Minimum 5 years of experience in Facilities Management, Engineering, or Maintenance, preferably within a warehouse or Distribution Centre environment.

Responsibilities

• Manage facilities and maintenance to ensure the Distribution Centre operates smoothly and efficiently.
• Support the team in delivering services and managing resources effectively.
• Audit contractors and resolve issues related to contractor performance.
• Manage preventive maintenance and develop the annual maintenance plan for the following year.
• Ensure warehouse facilities are well-maintained and provide a safe working environment.
• Liaise with vendors for the repair and maintenance of Material Handling Equipment (MHE).
• Organise and coach the team and managers to deliver the maintenance plan effectively.
• Manage repair works to ensure timely completion with minimal disruption to operations.
• Ensure maintenance plans are achieved within the approved budget.
• Monitor contractors' work against Service Level Agreements (SLAs) and elevate concerns to Corporate Purchasing.
• Ensure there are no Health & Safety issues arising from poor or inadequate maintenance.
• Manage third-party contractors for MHE, refrigeration, and general maintenance services.
• Develop an annual maintenance plan to minimise disruption to operations.
• Manage employees and third-party contractors to maintain a safe and legally compliant working environment.
• Liaise with cleaning contractors to ensure hygiene standards are consistently maintained.
• Work with staff and customers to minimise environmental impact through energy efficiency, waste reduction, reuse, and recycling initiatives.
• Raise purchase orders and verify and approve invoices before submitting them to Finance for payment of repair and maintenance services.

Skills

Facilities management

Leadership

Communication

Project planning

Budgeting

Vendor management

MHE experience

Excel skills

Safety awareness

Report writing

Education

Diploma/degree in Mechanical Engineering

Diploma/degree in Electrical Engineering

Facilities Management qualification

Building Services Engineering degree

Tools

Lotus systems

MS Excel

Automation systems

Job description

About the role

We are seeking a Manager, Facilities & Maintenance to join Lotuss Stores (Malaysia) Sdn Bhd on a full-time basis. Based in Bukit Beruntung, Selangor, this role offers a strategic opportunity to lead and oversee all facilities and maintenance operations across our retail operations. You will be responsible for ensuring that our facilities remain in optimal condition, maintain safety standards, and support the seamless operation of our business. This is a key leadership position where you will manage teams, oversee budgets, and drive continuous improvement initiatives to enhance our operational efficiency and workplace environment.

Key Responsibilities

Manage facilities and maintenance to ensure the Distribution Centre operates smoothly and efficiently.

Support the team in delivering services and managing resources effectively.

Audit contractors and resolve issues related to contractor performance.

Manage preventive maintenance and develop the annual maintenance plan for the following year.

Ensure warehouse facilities are well-maintained and provide a safe working environment.

Liaise with vendors for the repair and maintenance of Material Handling Equipment (MHE).

Organise and coach the team and managers to deliver the maintenance plan effectively.

Manage repair works to ensure timely completion with minimal disruption to operations.

Ensure maintenance plans are achieved within the approved budget.

Monitor contractors' work against Service Level Agreements (SLAs) and elevate concerns to Corporate Purchasing.

Ensure there are no Health & Safety issues arising from poor or inadequate maintenance.

Manage third-party contractors for MHE, refrigeration, and general maintenance services.

Develop an annual maintenance plan to minimise disruption to operations.

Manage employees and third-party contractors to maintain a safe and legally compliant working environment.

Liaise with cleaning contractors to ensure hygiene standards are consistently maintained.

Work with staff and customers to minimise environmental impact through energy efficiency, waste reduction, reuse, and recycling initiatives.

Raise purchase orders and verify and approve invoices before submitting them to Finance for payment of repair and maintenance services.

Key Requirement

Minimum Diploma/Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Building Services Engineering, or a related discipline.

Possess a valid Chargeman Certificate of Competency issued or recognised by Suruhanjaya Tenaga, preferably BO/B1/B4 or above.

Relevant HSE/Safety, Competency, or Technical Certification in electrical, refrigeration, MHE, high racking, or building maintenance is an added advantage.

Proven experience in managing Material Handling Equipment (MHE) and warehouse high-racking systems.

Minimum 5 years of experience in Facilities Management, Engineering, or Maintenance, preferably within a warehouse or Distribution Centre environment.

Strong planning, organising, communication, influencing, and resource planning skills.

Strong leadership skills with the ability to lead, motivate, and develop team members.

Self-motivated, committed, and able to work effectively under pressure.

Good communication, report writing, mentoring, and analytical skills.

High level of personal integrity with strong commitment to gaining commitment and customer focus.

Proven experience in managing multiple external contractors and vendors.

Good understanding of Lotus’s systems and processes.

Experience in implementing preventive maintenance programmes and reducing equipment downtime.

Computer literate with advanced Microsoft Excel skills.

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.