Manager Corporate Communications

Lotuss Stores (Malaysia) Sdn Bhd; Kepong; On-site; MYR 120,000 - 180,000; Full time

Job summary

Lotuss Stores Malaysia Sdn. Bhd. is seeking a seasoned Corporate Communications Manager to lead internal and external communications, newsletters, press materials and executive messaging.

You will drive CSR/ESG storytelling, events, media relations and stakeholder engagement, collaborating with senior management across the organization. Fluency in Bahasa Malaysia and English is required; retail/FMCG experience is an advantage. Based in Kuala Lumpur.

Qualifications

• Bachelor’s degree in Corporate Communications, Mass Communications, PR, Marketing or related field.
• 8-10 years in corporate communications, PR, media relations or related role.
• Strong experience in internal comms, media engagement and event management.
• Excellent written and verbal skills in Bahasa Malaysia and English.
• Strong stakeholder management and ability to work with senior management.

Responsibilities

• Develop internal communications materials and manage company newsletters.
• Prepare press releases and media materials; coordinate communications channels.
• Coordinate corporate events and leadership communications.
• Support website and digital content management.
• Develop executive presentations and key messaging.
• Lead CSR/ESG initiatives, partnerships and campaigns.
• Track CSR participation and impact metrics; report outcomes.
• Create CSR communications and storytelling content.

Skills

Internal communications

Media engagement

Event management

Stakeholder management

Project management

Bilingual writing

Cross-functional collaboration

Education

Bachelor’s degree in Corporate Communications / related field

Tools

Microsoft Office

Job description

Develop internal communications materials.

Manage company newsletters and communication channels.

Prepare press releases and media materials.

Coordinate corporate events and leadership communications.

Support website and digital content management.

Develop executive presentations and key messaging.

Lead planning and execution of community investment initiatives.

Coordinate NGO and charity partnerships.

Execute CSR campaigns and events.

Track CSR participation and impact metrics.

Develop CSR communications and storytelling content.

ESG Communications Support (10%)

Support ESG campaigns and internal awareness activities.

Develop sustainability-related content and stories.

Coordinate communication activities for ESG initiatives.

Support preparation of sustainability reporting content from a communications perspective.

Requirements

• Bachelor’s Degree in Corporate Communications, Mass Communications, Public Relations, Marketing or a related field.
• 8-10 years of relevant experience in corporate communications, public relations, media relations or a related role.
• Strong experience in corporate communications, internal communications, media engagement and event management.
• Excellent written and verbal communication skills in Bahasa Malaysia and English.
• Strong stakeholder management and interpersonal skills, with the ability to work with senior management and cross-functional teams.
• Experience in developing corporate communication materials, press releases, speeches, internal announcements and presentations.
• Strong project management skills with the ability to manage multiple communication initiatives and events simultaneously.
• Good understanding of media relations, corporate branding and reputation management.
• Strong organizational skills, attention to detail and ability to work under tight deadlines.
• Experience in the retail, FMCG or corporate environment would be an added advantage.
• Proficiency in Microsoft Office and relevant communication/digital platforms.

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Supermarkets, Grocery & Petrol Retailing More than 10,000 employees

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.

Lotuss Stores Malaysia Sdn. Bhd. (Registration No. 200001018812 (521419-K)) (formerly known as Tesco Stores (Malaysia) Sdn. Bhd.) is a member of the Charoen Pokphand Group Co., Ltd (C.P. Group) since December 2020.

Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia. It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.