HR Shared Services Executive

Tap Growth ai; Kuala Lumpur; Ibrido; MYR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Tap Growth ai in Kuala Lumpur is seeking an HR Shared Services Executive with 1 year of HR experience to support onboarding, payroll and HR administration in a hybrid setup.

You will work closely with contractors and clients, ensuring smooth processes, timely data updates and accurate records across HR systems.

Competenze

• 1 year of HR experience or HR internship
• Strong attention to detail and problem-solving skills
• Excellent English communication and interpersonal abilities
• Proficient in MS Office (Excel, Word, PowerPoint)
• Able to work independently and in a team

Mansioni

• Manage end-to-end onboarding for contractors, including contracts, work passes, renewals and reference checks.
• Maintain contractor information and ensure timely data updates and document issuance.
• Provide admin support including document uploads to DocuSign and handling employment changes.
• Oversee performance appraisal tracking where required and follow up on timelines.
• Ensure accurate payroll inputs so contractors are paid on time.
• Handle leave, insurance, allowances and other admin benefits.
• Address disciplinary issues and grievances as needed.
• Oversee off-boarding and exit processes with proper documentation.
• Collaborate with clients and contractors to improve relations and retention.
• Coordinate with Payroll & Billing to resolve timesheet and payment issues.

Conoscenze

Attention to detail

Problem solving

English communication

Teamwork

Strumenti

MS Office

DocuSign

HRIS/Payroll systems

Descrizione del lavoro

We're Hiring: HR Shared Services Executive!

We are seeking a motivated HR Shared Services Executive to join our dynamic team and support various HR operations. This role is perfect for professionals with 1 year of experience. You'll be responsible for delivering efficient HR services and ensuring smooth HR processes across the organization.

Location: Kuala Lumpur, Bukit Bintang
Work Mode: Hybrid

What You'll Do:

• 1. Manage the end-to-end pre-joining and onboarding formalities so that the contractors have a smooth integration. This includes contract issuance, work pass applications, renewals, collection of documents, conducting reference checks and so on.
• 2. Manage the contractors' information and ensure that regular updates are done in the system. Maintain accurate and timely data recordings. Issue letters and support them where required.
• 3. Provide end-to-end administrative support including (but not limited to) preparing and uploading documents to Docu Sign for both Contract and Temporary Workers, extension, termination, contract resignations, reference checks, warnings, grievances, leave requests, claims requests, contractor bonuses, renewal or termination of Work Passes.
• 4. Manage the performance appraisal process as required. Follow up and track completion of performance appraisals for clients that require this.
• 5. Ensure timely and accurate payroll information is provided so that contractors receive their salary payments accordingly.
• 6. Manage leave, insurance, allowances and other benefits of administration.
• 7. Disciplinary issues and grievance handling.
• 8. Off boarding and management of exit process.
• 9. Ensure processes are administered accurately within defined SLAs.
• 10. Work closely with the contractors and clients to improve work relationships, build morale, increase productivity and retention.
• 11. Liaising with internal and external stakeholders - Connect with client regularly and provide HR advisory services as required - Maintain close connection with consultants who place the candidates to ensure that there are no information gaps. - Liaise with the Payroll & Billing team to resolve the contractor timesheet issues, claims, payment issues, client billing issues, overpayments made etc. and inform them on advance listing payments.

What We're Looking For:

• Minimum HR internship experience or 1 year of experience in HR
• Strong attention to detail and problem-solving skills
• Excellent English communication skills and interpersonal abilities
• Proficient in MS Office Suite (Excel, Word, PowerPoint)
• Ability to work independently as well as part of a team