HR Operations Specialist

J&T EXPRESS (MALAYSIA) SDN. BHD.; Shah Alam; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express (Malaysia) Sdn. Bhd. is seeking an Operations Executive to support daily HR operations, verify attendance, update work hours, and ensure accurate data flow for monthly payroll processing across departments.

You will manage workforce data, prepare routine reports, coordinate recruitment and onboarding, liaise with manpower vendors, update shift schedules, respond to employee inquiries, maintain HR files and support compliance and employee relations activities.

Qualifications

• Diploma or bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• Minimum 2 years of experience in recruitment, talent acquisition, HR generalist, or HR business partnering roles.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment.
• Good knowledge of employment practices and HR policies.
• Proficiency in Microsoft Office.
• Talent Acquisition & Workforce Planning
• Stakeholder Management & Business Partnering
• Communication & Interpersonal Skills
• Employee Relations & HR Advisory
• Problem Solving, Planning & Execution

Responsibilities

• Support Daily HR Operations: Handle attendance verification, work-hour updates, entitlements and staff movement records to ensure accurate and timely monthly processing while maintaining consistent data flow across departments.
• Workforce Data Management: Monitor manpower information, maintain updated employee details and prepare routine workforce reports to support internal decision-making and operational planning.
• Monthly Compensation Processing: Compile verified work records, allowances and deductions to support accurate and timely monthly compensation execution in coordination with relevant stakeholders.
• Employee Lifecycle Support: Coordinate recruitment activities, prepare documentation, manage onboarding requirements and update employment movements to ensure smooth transitions throughout each stage of the employee lifecycle.
• Coordination with Third-Party Agencies: Liaise with manpower vendors on placements, documentation, attendance matters and required follow-ups to support daily operational workforce needs.
• Shift & Workforce Arrangement Support: Update shift schedules, work arrangements and manpower allocation in line with operational requirements to ensure accurate planning and resource deployment.
• Employee Query Management: Respond to employee enquiries regarding entitlements, records and HR procedures, providing timely clarification and ensuring a positive employee experience.
• Compliance & Documentation: Maintain accurate HR files, ensure submissions and processes comply with statutory and company requirements, and support audit or inspection activities when needed.
• Employee Relations Assistance: Assist in basic disciplinary documentation, case tracking and issue follow-up to support fair and consistent employee relations practices.

Skills

Communication Skills

Interpersonal Skills

Problem Solving

Stakeholder Management

Ability to work fast-paced environment

HR Policies

Education

Diploma or Bachelor’s degree in HR / BA / related field

Tools

Microsoft Office

Job description

J&T Express (Malaysia) Sdn. Bhd. is seeking an Operations Executive to support daily HR operations, verify attendance, update work hours, and ensure accurate data flow for monthly payroll processing across departments.

You will manage workforce data, prepare routine reports, coordinate recruitment and onboarding, liaise with manpower vendors, update shift schedules, respond to employee inquiries, maintain HR files and support compliance and employee relations activities.