HR Operations Lead — Payroll, Recruitment & Welfare

Shangri-La Hotels (Malaysia) Berhad; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Shangri-La Hotels (Malaysia) Berhad in Kuala Lumpur is seeking an Assistant Human Resources Manager to support HR operations. The role covers recruitment, payroll administration, employee movements, grievances handling, and welfare initiatives while ensuring policy compliance and precise records.

You will assist in managing monthly HR reports, on-boarding, grievance handling, and welfare programs, contributing to a professional, compliant HR function within a luxury hospitality group.

Qualifications

• Bachelor’s Degree in Human Resources/ Hospitality/ Hotel Management.
• Good command in writing & speaking English. Other languages are a plus.
• Minimum 1 year of experience in a similar role.
• Ability to handle confidential matters.
• Good knowledge of Labour legislation.
• Pleasant, flexible, approachable with strong interpersonal skills.
• Team player and proficient with computers.
• Due to work permit restrictions, only Malaysia citizens or permanent residents.

Responsibilities

• Prepare monthly HR reports and payroll consolidation for the HR Director, ensuring timely and compliant payroll.
• Monitor employee movements and update records in HR and payroll systems.
• Handle recruitment processes and onboarding of new employees.
• Attend to employee grievances, discipline and termination actions.
• Assist in maintaining and enhancing employee welfare initiatives.
• Assist in the preparation and management of HR-related reports and records with accuracy.

Skills

English proficiency

Interpersonal skills

Confidentiality

Team player

Education

Bachelor’s degree in HR/ Hospitality/ Hotel Management

Job description

Shangri-La Hotels (Malaysia) Berhad in Kuala Lumpur is seeking an Assistant Human Resources Manager to support HR operations. The role covers recruitment, payroll administration, employee movements, grievances handling, and welfare initiatives while ensuring policy compliance and precise records.

You will assist in managing monthly HR reports, on-boarding, grievance handling, and welfare programs, contributing to a professional, compliant HR function within a luxury hospitality group.