HR Operations Partner: Payroll & Engagement Lead

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

IHG Hotels & Resorts in Kuala Lumpur is seeking an experienced HR professional to assist in managing daily HR tasks and support the HRM in budget planning and reporting. The role covers payroll administration, compliance, employee engagement, learning and development, and performance management across the hotel workforce.

You will ensure accurate payroll processing, maintain confidential records, drive training initiatives aligned with brand standards, and provide leadership support in the

Qualifications

• Degree or diploma in Human Resources, Business Administration, or related field.
• 3–5 years HR experience, preferably in hospitality.
• Experience in payroll, employee engagement, and HR audits is desirable.

Responsibilities

• Assist in managing daily HR tasks and ensure smooth operations within the department.
• Ensure compliance with company policies, employment laws, and statutory requirements.
• Prepare HR reports and support budgeting for HRM and the department.
• Oversee payroll processing and liaise with Finance for payroll reconciliation.
• Coordinate and monitor training programs aligned with brand standards.
• Support employee engagement initiatives and wellness programs.
• Assist with performance reviews and disciplinary documentation.
• Support HR audit readiness and compliance.
• Provide leadership support in the absence of the HRM.

Skills

HR policies

Employment law

Analytical

Communication

Leadership

Organizational skills

Confidentiality

Education

Degree/Diploma in HR

Tools

HRIS systems

Payroll software

Microsoft Office

Job description

IHG Hotels & Resorts in Kuala Lumpur is seeking an experienced HR professional to assist in managing daily HR tasks and support the HRM in budget planning and reporting. The role covers payroll administration, compliance, employee engagement, learning and development, and performance management across the hotel workforce.

You will ensure accurate payroll processing, maintain confidential records, drive training initiatives aligned with brand standards, and provide leadership support in the