HR Operations Executive (Remote)

Mister Mobile Trading Pte Ltd; Kuala Lumpur; Remote; MYR 193,000 - 289,000; Full time

Job summary

Mister Mobile Trading Pte Ltd is seeking an experienced HR Operations professional to strengthen our HR infrastructure and drive compliant, scalable HR practices in Singapore. The role focuses on end-to-end HR process excellence, payroll management, HRIS implementation, and stakeholder collaboration.

You will implement structured processes across the employee lifecycle, develop policies in line with local regulations, and lead system automation to improve efficiency and data integrity.

Qualifications

• Bachelor's degree in HR management or related field.
• 3-4 years of HR operations experience.
• Hands-on experience managing full-cycle payroll.
• Experience in HRIS implementation, migration, or system enhancements.
• Track record in process improvement and operational excellence.
• Detail-oriented with strong organisational, planning, and execution skills.
• Ability to manage multiple projects in a fast-paced environment.
• IHRP-CP certification is advantageous.

Responsibilities

• Enhance and implement structured HR processes across the employee lifecycle, from onboarding to offboarding.
• Draft, update HR policies and governance in line with Singapore regulations.
• Drive continuous improvement to boost HR efficiency, governance, and employee experience.
• Establish audit-ready HR documentation and processes.

Skills

HR Operations

Payroll

Stakeholder Management

Attention to Detail

Multi-Project Management

Education

Bachelor's degree in HR management

Tools

Payroll software

HRIS systems

Job description

With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we have obtained ISO certification and CaseTrust accreditation as well as a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering opportunities for career growth and mentorship.

Profile:

We are looking for a hands‑on and experienced HR Operations professional to join our team in a foundational role. This individual will be instrumental in strengthening our HR infrastructure, driving operational excellence, and ensuring compliant, scalable HR practices across the organisation.

Key Responsibilities:

HR Operations & Process Excellence

• Enhance, review, and implement structured HR processes across the full employee lifecycle, from onboarding to offboarding.
• Develop, draft, and update HR policies, employee handbook, and governance frameworks in compliance with Singapore employment regulations.
• Drive continuous improvement initiatives to enhance HR efficiency, compliance, governance, and employee experience.
• Establish strong documentation and audit-ready HR practices.

Payroll & Statutory Compliance (Hands-On)

• Independently manage end-to-end monthly payroll processing with high accuracy and timeliness.
• Ensure compliance with CPF, IRAS (AIS submissions), tax clearance (IR21), and statutory contributions.
• Manage and process all work pass applications, renewals, cancellations, and quota monitoring in accordance with MOM regulations.
• Monitor foreign manpower quota and dependency ratio ceilings to ensure compliance.
• Stay updated with changes in Singapore labour laws and MOM guidelines, ensuring company practices remain compliant.

HRIS & System Implementation

• Support HRIS implementation, migration, and optimisation initiatives.
• Drive system automation and digitalisation to improve operational efficiency.
• Ensure HR data integrity, reporting accuracy, and effective system utilisation across departments.

Employee Support & Stakeholder Management

• Serve as the primary point of contact for all HR-related inquiries, providing timely, professional, and solution-oriented support.
• Partner with internal stakeholders to strengthen HR operations and service delivery.
• Support HR projects and ad-hoc initiatives aligned with business growth.

Requirement:

• Bachelor's Degree in HR management or any discipline related.
• At least 3-4 years of HR operations experience.
• Proven hands‑on experience managing full-cycle payroll independently.
• Experience in HRIS implementation, migration, or system enhancement projects would be advantageous.
• Demonstrated track record in process improvement and operational excellence initiatives.
• Highly detail-oriented with strong organisational, planning, and execution skills.
• Ability to manage multiple projects and adapt effectively in a fast-paced, evolving environment.
• Resourceful, self‑motivated, can‑do attitude, able to work under pressure and independently with minimal supervision.
• Strong interpersonal and stakeholder management skills.
• IHRP-CP certification is advantageous.