HR Officer (PMS)

TEA GARDEN MANAGEMENT SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Education support Dental培训

Medical Benefit

Staff Dining Discount

Job summary

TEA GARDEN MANAGEMENT SDN. BHD. is seeking an HR professional to coordinate annual and mid-year performance appraisals, monitor KPI alignment with company objectives, and drive ongoing performance analysis and reporting.

The role includes supporting development plans, job descriptions, and workforce planning while maintaining strict confidentiality of performance data. You will work across departments to ensure timely completion of appraisals, KPIs, and related documentation, and contribute to

Responsibilities

• Coordinate and administer the annual and mid-year performance appraisal process.
• Ensure appraisal forms, KPI settings, competency assessments, and performance reviews are completed within the established timeline.
• Monitor appraisal completion status and follow up with Department Heads and employees on outstanding submissions.
• Maintain accurate performance appraisal records and documentation.
• Support calibration exercises to ensure consistency and fairness in performance ratings.
• Assist departments in preparing and reviewing individual and departmental KPIs.
• Ensure employee KPIs are aligned with departmental and Company objectives.
• Monitor KPI submission, approval, and performance achievement.
• Assist in maintaining KPI records and performance tracking reports.
• Prepare performance management reports, dashboards, and analysis for management review.
• Analyse employee performance ratings, achievement trends, competency results, and departmental performance.
• Identify performance gaps and highlight areas requiring management attention.
• Maintain accurate employee performance databases and records.
• Support the preparation and monitoring of Performance Improvement Plans (PIP), where required.
• Coordinate Individual Development Plans (IDP) arising from appraisal results.
• Work with relevant departments to identify employee training and development needs.
• Track agreed development actions and follow up on progress.
• Support the review and updating of employee Job Descriptions.
• Assist in analysing employee workload, key responsibilities, task frequency, and job alignment.
• Identify gaps between actual responsibilities and approved Job Descriptions.
• Support management in job redesign, role clarification, and workforce planning exercises.
• Monitor employee confirmation and promotion due dates.
• Ensure performance evaluation documents are completed before confirmation or promotion recommendations.
• Verify that recommendations comply with the approved organisation structure, position requirements, and HR procedures.
• Prepare relevant reports and documentation for management approval.
• Support the maintenance and enhancement of PMS processes and HR systems.
• Identify opportunities to simplify, automate, and improve performance management processes.
• Coordinate with system vendors or internal IT teams on PMS-related issues and enhancements.
• Conduct user briefings or provide guidance to employees and managers on PMS processes.
• Maintain confidentiality of employee performance information.
• Ensure PMS documentation complies with Company policies and HR procedures.
• Support HR projects, employee engagement initiatives, succession planning, talent reviews, and other HR activities when required.
• Perform other HR-related duties assigned by the HR Manager or Management.
• Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients.
• We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved.
• Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia.
• Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.
• Perks and benefits
• {"name":"Medical Education support Dental Training"}
• {"name":"Medical Benefit"}
• {"name":"Staff Dining Discount"}

Job description

Coordinate and administer the annual and mid-year performance appraisal process.

Ensure appraisal forms, KPI settings, competency assessments, and performance reviews are completed within the established timeline.

Monitor appraisal completion status and follow up with Department Heads and employees on outstanding submissions.

Maintain accurate performance appraisal records and documentation.

Support calibration exercises to ensure consistency and fairness in performance ratings.

2. KPI & Goal Setting

Assist departments in preparing and reviewing individual and departmental KPIs.

Ensure employee KPIs are aligned with departmental and Company objectives.

Monitor KPI submission, approval, and performance achievement.

Assist in maintaining KPI records and performance tracking reports.

3. Performance Analysis & Reporting

Prepare performance management reports, dashboards, and analysis for management review.

Analyse employee performance ratings, achievement trends, competency results, and departmental performance.

Identify performance gaps and highlight areas requiring management attention.

Maintain accurate employee performance databases and records.

4. Employee Development & Performance Improvement

Support the preparation and monitoring of Performance Improvement Plans (PIP), where required.

Coordinate Individual Development Plans (IDP) arising from appraisal results.

Work with relevant departments to identify employee training and development needs.

Track agreed development actions and follow up on progress.

Support the review and updating of employee Job Descriptions.

Assist in analysing employee workload, key responsibilities, task frequency, and job alignment.

Identify gaps between actual responsibilities and approved Job Descriptions.

Support management in job redesign, role clarification, and workforce planning exercises.

6. Confirmation & Promotion Support

Monitor employee confirmation and promotion due dates.

Ensure performance evaluation documents are completed before confirmation or promotion recommendations.

Verify that recommendations comply with the approved organisation structure, position requirements, and HR procedures.

Prepare relevant reports and documentation for management approval.

7. PMS System & Process Improvement

Support the maintenance and enhancement of PMS processes and HR systems.

Identify opportunities to simplify, automate, and improve performance management processes.

Coordinate with system vendors or internal IT teams on PMS-related issues and enhancements.

Conduct user briefings or provide guidance to employees and managers on PMS processes.

8. HR Administration & Other Duties

Maintain confidentiality of employee performance information.

Ensure PMS documentation complies with Company policies and HR procedures.

Support HR projects, employee engagement initiatives, succession planning, talent reviews, and other HR activities when required.

Perform other HR-related duties assigned by the HR Manager or Management.

Established in 2005, our vision for Tea Garden is to build a legacy of Malaysian food culture that brings back memories and satisfaction to everyone in the world. We fulfil our vision by promoting authentic Malaysian culture through our distinctive cuisine made from fresh, quality ingredients.

We believe good food brings people together. Our Malaysian cuisine plays an important role in breaking the barriers of language, race, and all walks of life by embracing the multicultural flavours of Malaysia. Each dish is made to nourish the soul and body and make our customers feel loved.

Our founder, Mr. Tan Chek Kiang has almost 40 years of experience in the Food & Beverage business. He has accumulated invaluable experiences from working at Chinese seafood restaurants, and traditional coffee shops, and now helms the reins at the company. Our Executive Chef, Mr. Yap Teck Peng, has close to 50 years of experience in the Food and beverage industry in Malaysia, Singapore, Switzerland and New Zealand. Both Mr. Tan and Mr. Yap believe that serving fresh, quality and authentic Malaysian delicacies comes from the heart to ensure that our customers enjoy the best taste of Malaysia.

Managed by a team of passionate individuals devoted to preserving and promoting Malaysian cuisine, our chain of restaurants has since expanded locally as well as globally; bringing delicious and quality cuisine for the enjoyment of our customers.

Perks and benefits

• Medical Education support Dental Training
• Medical Benefit
• Staff Dining Discount