HR Manager: Lead & Elevate People in Dynamic Logistics

SERVICE GLOBAL SDN. BHD.; West Coast Division; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

KPI-based incentives

Career growth opportunities

Dynamic logistics environment

Opportunity to lead HR function

Job summary

Service Global Sdn. Bhd. is seeking an experienced Human Resources Manager to lead the HR function for its growing logistics operations. The role covers employee relations, recruitment, payroll coordination, performance management, HR policies, compliance and workforce planning.

The successful candidate will oversee HR processes, advise management, and drive HR development initiatives, while maintaining accurate records and delivering timely HR reports in a fast-paced environment.

Qualifications

• Bachelor's Degree or Diploma in Human Resources, Business Administration, Management or related field.
• Minimum 3-5 years of HR experience, preferably with supervisory experience.
• Experience in logistics, transportation, warehousing, fleet, or operations is an advantage.
• Strong knowledge of Malaysian employment practices and HR procedures.

Responsibilities

• Oversee the HR function and daily operations.
• Develop and implement HR policies, procedures, and guidelines.
• Manage recruitment, onboarding and manpower planning.
• Handle employee relations, disciplinary matters and grievances.
• Review and manage HR documentation including contracts and letters.
• Oversee performance appraisal, KPIs, promotions and career development.
• Monitor attendance, payroll matters and employee records.
• Ensure compliance with Malaysian employment laws and statutory requirements.
• Coordinate statutory matters (EPF, SOCSO, EIS, PCB, etc.).
• Advise management on HR issues and practices.
• Develop training and development programmes.
• Maintain confidential employee records and HR databases.
• Support workforce planning for drivers, fleet, warehouse, and operations.
• Monitor engagement, retention and workplace culture.
• Prepare HR and manpower reports for management.
• Collaborate with department managers on manpower needs.
• Lead and develop the HR team to deliver service.

Skills

Communication

Interpersonal skills

Leadership

Problem solving

Organizational skills

Education

Bachelor's degree / Diploma in HR

Tools

MS Office

Google Workspace

HR systems

Job description

Service Global Sdn. Bhd. is seeking an experienced Human Resources Manager to lead the HR function for its growing logistics operations. The role covers employee relations, recruitment, payroll coordination, performance management, HR policies, compliance and workforce planning.

The successful candidate will oversee HR processes, advise management, and drive HR development initiatives, while maintaining accurate records and delivering timely HR reports in a fast-paced environment.