HR Manager

Parlo Tours Sdn Bhd; Kuala Lumpur; On-site; MYR 134,000 - 212,000; Full time

Benefits offered by this job

Day Off on Your Birthday

Training Provided to Help You Grow

Medical, Optical & Dental Benefit

Fun Monthly Staff Activities

Job summary

Parlo Tours Sdn Bhd is seeking a hands-on HR leader to run the full HR function for a 50-60 person organization. You will direct HR operations, payroll, policy, performance management and employee relations, while guiding a two-person team to set direction and execute with precision.

The role covers end-to-end payroll, statutory compliance, recruitment, onboarding, performance cycles, and HR governance. Strong English and Bahasa Malaysia skills are required, with SME experience preferred.

Qualifications

• Degree in HRM, BA, or related discipline.
• Minimum 8 years HR experience, including at least 3 years in a supervisory capacity.
• Hands-on end-to-end payroll processing experience.
• Strong written and spoken English and Bahasa Malaysia; additional language an advantage.
• Experience in SME or mid-sized organisations preferred.

Responsibilities

• Lead HR operations, payroll governance and employee data integrity.
• Oversee talent acquisition, workforce planning and onboarding.
• Run annual performance cycle and coaching for managers.
• Handle employee relations, disciplinary matters and investigations.
• Develop policies, governance and ESG support; supervise ESG Executive.
• Manage office admin, vendor contracts and workplace matters.
• Deliver monthly HR dashboard and manpower cost reports.
• Lead a two-person HR team; set KPIs and cross-cover.

Skills

End-to-end payroll processing

HR generalist

People leadership

English & Bahasa Malaysia

Microsoft Excel

Education

Degree in Human Resource Management / Business Administration / Psychology

Job description

Lead the full HR function for a 50-60 person organization, leading a team of 3. You will own and direct HR operations, recruitment, policy, performance management and employee relations, while building and guiding a two-person team. This is a hands-on leadership role where you are expected to set direction and execute with the team.

Key Responsibilities

1. HR Operations & Payroll Governance

Personally prepare and process the full monthly payroll cycle end-to-end. Run payroll independently, from data cut-off to bank file submission and payslip release.

Compute and submit all statutory contributions and returns accurately and within deadline: EPF, SOCSO, EIS, PCB/MTD, HRD Corp levy, and annual filings (EA forms, Form E, CP8D).

Handle non-standard payroll items correctly: prorated salary, unpaid leave, overtime, allowances, commissions, bonus, salary adjustments and backpay.

Compute final settlements for exits - notice pay, annual leave encashment, termination or retrenchment benefits, and the correct tax treatment of each.

Reconcile payroll to the general ledger with Finance each month and resolve variances before closing.

Own the full employee lifecycle from offer to final settlement, ensuring accuracy, timeliness and documentation.

Maintain the HRMS/payroll system as the source of truth for headcount, leave, attendance and employee data — including configuration, data integrity and reporting.

Monitor changes in statutory schemes and employment legislation and implement the required action within the deadline.

Maintain a documented payroll SOP and cross-train the team so payroll never depends on one person being available.

2. Talent Acquisition & Workforce Planning

Lead end-to-end recruitment for all levels, supported by the Recruitment Executive.

Maintain an approved manpower plan and challenge replacement requests where the business case is weak.

Manage cost-effective sourcing channels, employer branding and candidate experience.

Oversee onboarding so that new hires are productive quickly, not just processed.

3. Performance Management & Capability Building

Run the annual performance cycle: goal setting, reviews, calibration, and linkage to increment and bonus recommendations.

Coach line managers to hold performance conversations properly, with evidence.

Manage underperformance through structured PIPs and defensible documentation.

4. Employee Relations, Discipline & Compliance

Serve as the first point of escalation for grievances, misconduct and disciplinary matters.

Conduct or oversee investigations and domestic inquiries; prepare show cause letters, warnings and termination documentation to a standard that would survive scrutiny.

Ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, Anti-Sexual Harassment Act 2022 and OSHA requirements, including mandatory notices, policies and reporting.

Liaise with the Labour Department, PERKESO, LHDN and external counsel as required.

5. Policy, Governance & ESG Support

Own the employee handbook and HR policies: review annually, obtain management approval, communicate clearly and enforce consistently.

Supervise the ESG Executive on workforce-related sustainability data and disclosures, ensuring the numbers reported are accurate and defensible.

Support internal and external audit requests relating to HR, payroll and statutory compliance.

Lead, coach and develop a two-person team; set clear KPIs and review them.

Build cross-coverage so the function does not stop when one person is on leave.

Step into execution personally when volume or sensitivity requires it.

7. Management Reporting & Business Partnering

Deliver a monthly HR dashboard and manpower cost report to management.

Advise Heads of Department on structure, staffing, discipline and people risk - with a clear recommendation, not just options.

Prepare papers and recommendations for management or Board-level decisions where required.

8. Office Administration Oversight

Oversee office administration, vendor and service contracts, company insurance renewals, employee events and general workplace matters via the Admin & ESG Executive.

About you

Degree in Human Resource Management, Business Administration, Psychology or related discipline

Minimum 8 years' HR experience, including at least 3 years in a supervisory or managerial capacity

Must have hands-on, end-to-end payroll processing experience

Proven generalist background with hands-on ownership across the full HR function

Demonstrated experience in employee relations, disciplinary handling and domestic inquiry

Prior experience in an SME or mid-sized organization strongly preferred

Strong written and spoken English and Bahasa Malaysia; additional language ability an advantage

Proficient in IT and Microsoft Excel to a working analytical standard

Benefits

• Enjoy a Day Off on Your Birthday
• Training Provided to Help You Grow
• Medical, Optical & Dental Benefit
• Fun Monthly Staff Activities

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Parlo Tours has been a trusted name in travel for over 30 years, offering unforgettable journeys with a personalized touch. We specialise in both group and individual travel to long-haul and exotic destinations like Europe, USA, South America, Turkey, Egypt, and more. With dedicated divisions handling every detail, we cater to seasoned travelers and first-timers alike. If you're passionate about travel, you'll thrive at Parlo Tours - a dynamic and rewarding environment where every day is a new adventure.

What can I earn as a Human Resources Manager