HR Assistant: Foreign Worker Management

INDUSTRIAL QUALITY MANAGEMENT SDN BHD; Shah Alam; On-site; MYR 30,000 - 42,000; Full time

Job summary

Industrial Quality Management Sdn Bhd is seeking a detail-oriented HR Assistant (Foreign Worker Management) to support end-to-end foreign worker processes including work permits, renewals, FOMEMA registrations, and government liaison. The role requires close coordination with workers, agents, HR/Admin, and authorities to ensure compliance and timely processing.

The candidate should have a Diploma/Degree in HR or related field, strong communication skills, and willingness to travel to agencies,

Qualifications

• Diploma/Degree in Human Resources, Business Administration, Management, or related field (required).
• Fresh graduates with strong interest in HR and foreign worker management encouraged to apply.
• Candidates with 1–3 years of experience in foreign worker management, HR administration, manufacturing, or related areas will have an advantage.
• Good knowledge of foreign worker documentation, permit renewal, FOMEMA, KDN/JTK processes, or government-related procedures is an added advantage.
• Good communication and interpersonal skills.
• Able to communicate effectively with foreign workers, agents, management, and government agencies.
• Good organisational and documentation skills.
• Able to work independently and follow up on multiple cases and deadlines.
• Willing to travel to government agencies, FOMEMA clinics, hospitals, banks, hostels, and other locations when required.
• Proficient in Microsoft Office, especially Excel and Word.
• Responsible, proactive, patient, and able to handle confidential employee information.
• Possess a valid driving licence and own transportation.

Responsibilities

• Prepare and coordinate documents for foreign worker applications with KDN and relevant government agencies.
• Liaise with foreign worker agents and representatives regarding new applications, renewals, documentation, and related issues.
• Attend government agencies for foreign worker applications, renewals, and other related matters.
• Manage online registration for work permit renewal and FOMEMA processes.
• Prepare FOMEMA documents and bank drafts for registration and renewal.
• Arrange foreign workers for FOMEMA medical check-ups at appointed clinics.
• Arrange new foreign workers to open bank accounts after permit approval.
• Ensure all foreign workers have MyEG Green Card, passport, work permit, and related documents.
• Maintain and regularly update the foreign worker database and provide updates to Admin/HR.
• Submit/report new foreign worker intake to relevant authorities including JTK.
• Monitor foreign worker permits and prepare expiry summaries 3 months before expiry.
• Ensure passport, permit, visa, and renewal processes are initiated on time.
• Highlight and report any foreign worker-related issues to Management/HOD.
• Assist workers in critical medical situations and arrange transportation to hospitals if required.
• Provide basic counselling and assistance to foreign workers when issues arise.
• Report missing, runaway, or other serious foreign worker cases to Management and authorities.
• Coordinate FOMEMA medical check-ups for permit renewal.
• Maintain an updated record of foreign worker hostels and occupancy.
• Monitor hostel safety, cleanliness, and basic health conditions through regular inspections.
• Recommend corrective actions or additional facilities to Management where necessary.
• Monitor number of workers per hostel.
• Coordinate hostel arrangements and accommodation contracts.
• Monitor monthly hostel bills including rent, water, electricity.

Skills

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Education

Diploma/Degree in Human Resources, Business Administration, Management, or related field

Tools

Microsoft Excel

Microsoft Word

MS Office

Job description

Industrial Quality Management Sdn Bhd is seeking a detail-oriented HR Assistant (Foreign Worker Management) to support end-to-end foreign worker processes including work permits, renewals, FOMEMA registrations, and government liaison. The role requires close coordination with workers, agents, HR/Admin, and authorities to ensure compliance and timely processing.

The candidate should have a Diploma/Degree in HR or related field, strong communication skills, and willingness to travel to agencies,