HUMAN RESOURCE (FOREIGN WORKER)

INDUSTRIAL QUALITY MANAGEMENT SDN BHD; Shah Alam; On-site; MYR 30,000 - 42,000; Full time

Job summary

Industrial Quality Management Sdn Bhd is seeking a detail-oriented HR Assistant (Foreign Worker Management) to support end-to-end foreign worker processes including work permits, renewals, FOMEMA registrations, and government liaison. The role requires close coordination with workers, agents, HR/Admin, and authorities to ensure compliance and timely processing.

The candidate should have a Diploma/Degree in HR or related field, strong communication skills, and willingness to travel to agencies,

Qualifications

• Diploma/Degree in Human Resources, Business Administration, Management, or related field (required).
• Fresh graduates with strong interest in HR and foreign worker management encouraged to apply.
• Candidates with 1–3 years of experience in foreign worker management, HR administration, manufacturing, or related areas will have an advantage.
• Good knowledge of foreign worker documentation, permit renewal, FOMEMA, KDN/JTK processes, or government-related procedures is an added advantage.
• Good communication and interpersonal skills.
• Able to communicate effectively with foreign workers, agents, management, and government agencies.
• Good organisational and documentation skills.
• Able to work independently and follow up on multiple cases and deadlines.
• Willing to travel to government agencies, FOMEMA clinics, hospitals, banks, hostels, and other locations when required.
• Proficient in Microsoft Office, especially Excel and Word.
• Responsible, proactive, patient, and able to handle confidential employee information.
• Possess a valid driving licence and own transportation.

Responsibilities

• Prepare and coordinate documents for foreign worker applications with KDN and relevant government agencies.
• Liaise with foreign worker agents and representatives regarding new applications, renewals, documentation, and related issues.
• Attend government agencies for foreign worker applications, renewals, and other related matters.
• Manage online registration for work permit renewal and FOMEMA processes.
• Prepare FOMEMA documents and bank drafts for registration and renewal.
• Arrange foreign workers for FOMEMA medical check-ups at appointed clinics.
• Arrange new foreign workers to open bank accounts after permit approval.
• Ensure all foreign workers have MyEG Green Card, passport, work permit, and related documents.
• Maintain and regularly update the foreign worker database and provide updates to Admin/HR.
• Submit/report new foreign worker intake to relevant authorities including JTK.
• Monitor foreign worker permits and prepare expiry summaries 3 months before expiry.
• Ensure passport, permit, visa, and renewal processes are initiated on time.
• Highlight and report any foreign worker-related issues to Management/HOD.
• Assist workers in critical medical situations and arrange transportation to hospitals if required.
• Provide basic counselling and assistance to foreign workers when issues arise.
• Report missing, runaway, or other serious foreign worker cases to Management and authorities.
• Coordinate FOMEMA medical check-ups for permit renewal.
• Maintain an updated record of foreign worker hostels and occupancy.
• Monitor hostel safety, cleanliness, and basic health conditions through regular inspections.
• Recommend corrective actions or additional facilities to Management where necessary.
• Monitor number of workers per hostel.
• Coordinate hostel arrangements and accommodation contracts.
• Monitor monthly hostel bills including rent, water, electricity.

Skills

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Education

Diploma/Degree in Human Resources, Business Administration, Management, or related field

Tools

Microsoft Excel

Microsoft Word

MS Office

Job description

At Industrial Quality Management Sdn Bhd, we are a trusted manufacturer of high-quality plastic and metal parts, serving predominantly the automotive industry. With our headquarters in Shah Alam and branches in Bukit Beruntung, Tanjung Malim, and Gurun, we are proud to support Malaysia’s industrial sector with precision and reliability.

We are looking for a dedicated and detail-oriented Human Resource Assistant (Foreign Worker) to join our growing team. This role will support the HR department in managing daily operations, maintaining accurate records, and assisting in staff-related matters to ensure smooth and efficient HR processes.

Role Overview

The HR Assistant (Foreign Worker Management) is responsible for supporting the end-to-end management of foreign workers, including work permit applications and renewals, FOMEMA registration, government and agency liaison, worker documentation, hostel and transportation arrangements, employee welfare, and repatriation matters. The role requires close coordination with foreign workers, agents, Management, HR/Admin, government authorities, clinics, and other external parties to ensure all processes are completed accurately, timely, and in compliance with company and regulatory requirements.

KEY RESPONSIBILITIES

Prepare and coordinate documents for foreign worker applications with Kementerian Dalam Negeri (KDN) and relevant government agencies.

Liaise with foreign worker agents and representatives regarding new applications, renewals, documentation, and related issues.

Attend government agencies for foreign worker applications, renewals, and other related matters.

Manage online registration for work permit renewal and FOMEMA processes.

Prepare FOMEMA documents and bank drafts for registration and renewal.

Arrange and accompany foreign workers for FOMEMA medical check-ups at appointed clinics.

Arrange new foreign workers to open bank accounts after permit approval.

Ensure all foreign workers have the required MyEG Green Card, passport, work permit, and related documents.

Maintain and regularly update the foreign worker database and provide updates to the Admin/HR team.

Submit/report new foreign worker intake to the relevant authorities, including Jabatan Tenaga Kerja (JTK).

Monitor foreign worker permits and prepare an expiry summary at least 3 months before the expiry date.

Ensure passport, permit, visa, and other renewal processes are initiated on time.

Highlight and report any foreign worker-related issues to Management/HOD.

Assist workers in critical medical situations and arrange transportation to hospitals when required.

Provide basic counselling and assistance to foreign workers when issues arise.

Report missing, runaway, or other serious foreign worker cases to Management and relevant authorities.

Coordinate FOMEMA medical check-ups for permit renewal.

Maintain an updated record of foreign worker hostels and occupancy.

Monitor hostel safety, cleanliness, and basic health conditions through regular inspections.

Recommend corrective actions or additional facilities to Management where necessary.

Monitor the number of workers assigned to each hostel.

Coordinate hostel arrangements, including adding or ending accommodation contracts.

Monitor monthly hostel bills including rental, water, electricity, and other related expenses.

Coordinate workers' transportation arrangements to and from the workplace, where applicable.

End of Contract / Repatriation

Conduct a survey and confirm foreign workers' intention to return home at least 3 months before contract completion.

Inform Management regarding workers who wish to return home before their contract ends.

Prepare check-out documentation/memo.

Inform workers of flight details, salary arrangements, costs, and other necessary arrangements.

Coordinate transportation to the airport, including timing, luggage, and travel arrangements.

Accompany/assist workers returning to their home country when required.

General HR & Administration

Assist the HR/Admin Manager or HOD with other duties assigned by Management.

Maintain cleanliness and proper condition of the HR department and common areas.

Prepare and monitor monthly cleaning duty rosters.

Maintain proper filing and records of foreign worker-related documents.

Assist with HR activities and other administrative matters when required.

Support the Company in maintaining compliance with applicable foreign worker and employment requirements.

REQUIREMENTS

Diploma/Degree in Human Resources, Business Administration, Management, or related field.

Fresh graduates with strong interest in HR and foreign worker management are encouraged to apply.

Candidates with 1–3 years of experience in foreign worker management, HR administration, manufacturing, or related areas will have an advantage.

Good knowledge of foreign worker documentation, permit renewal, FOMEMA, KDN/JTK processes, or government-related procedures is an added advantage.

Good communication and interpersonal skills.

Able to communicate effectively with foreign workers, agents, management, and government agencies.

Good organisational and documentation skills.

Able to work independently and follow up on multiple cases and deadlines.

Willing to travel to government agencies, FOMEMA clinics, hospitals, banks, hostels, and other locations when required.

Proficient in Microsoft Office, especially Excel and Word.

Responsible, proactive, patient, and able to handle confidential employee information.

Possess a valid driving licence and own transportation.

We are a leading automotive manufacturer and has been in this business for 26 years. Our mission is to be a global organization with world-class employees. To that end, we are looking for passionate and ambitious individual with innovation towards new concepts and ideas to join us.

We are a leading automotive manufacturer and has been in this business for 26 years. Our mission is to be a global organization with world-class employees. To that end, we are looking for passionate and ambitious individual with innovation towards new concepts and ideas to join us.