Head of Sales & Operations – Growth & Team Enablement

RHB Group; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Group in Malaysia seeks a sales leadership professional to plan, develop, and manage the sales office and operations for the designated area. You will supervise and motivate the team, drive budget targets, and enhance local market opportunities while ensuring disciplined resource management and timely credit approvals.

Responsibilities include monitoring weekly targets, coaching for performance, staying ahead of competitors, and maintaining strong relations with business partners to uphold

Responsibilities

• Plans, develops, implements and manages sales office and operations to achieve the area target
• Manages, supervises and leads sub-ordinates to achieve overall business budget
• Motivates and enhances the performance of sales teams to maximise local market business opportunities
• Oversees resource management, including capacity planning, productivity, staff discipline and compliance
• Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met
• Maintains awareness of competitors’ activities and industry best practices
• Ensures cross selling and deep selling (consumers to hold more than one product)
• Approves quality credits as per approving matrix
• Ensures daily operations of designated area are working within TAT
• Attends to LDC and operational issues tactfully and diligently
• Maximises sales office’s profitability and other KPIs set for the Division
• Holds regular meetings with designated area staff to cascade management’s directions, goals and guidelines, etc.
• Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met

Job description

RHB Group in Malaysia seeks a sales leadership professional to plan, develop, and manage the sales office and operations for the designated area. You will supervise and motivate the team, drive budget targets, and enhance local market opportunities while ensuring disciplined resource management and timely credit approvals.

Responsibilities include monitoring weekly targets, coaching for performance, staying ahead of competitors, and maintaining strong relations with business partners to uphold