Head, Commercial Banking Business Centre

RHB Bank Berhad; Petaling Jaya; On-site; MYR 150,000 - 230,000; Full time

Job summary

RHB Bank Berhad in Petaling Jaya is seeking a senior leader to guide the centre sales team, driving the annual sales and growth targets across SME/SMI and middle-market lending. The role focuses on expanding loan books while maintaining credit quality and robust risk controls.

You will actively drive customer acquisition, satisfaction and retention, aiming to grow market share and the wallet share of customers in a dynamic, forward-thinking banking environment.

Qualifications

• Provide leadership and management to the centre sales team to deliver the annual sales and growth targets.
• Responsible for SME/SMI and middle market commercial loans growth and credit quality.
• Drive customer acquisition, satisfaction and retention.

Responsibilities

• Provide leadership and management to the centre sales team to deliver the annual sales and growth targets.
• Responsible for SME/SMI and middle market commercial loans growth and credit quality.
• Drive customer acquisition, satisfaction and retention.

Skills

Leadership

Sales Management

Team Management

Target Achievement

Customer Acquisition

Credit Quality

Job description

• Provide leadership and management to the centre sales team to deliver the annual sales and growth targets
• Responsible for SME/SMI and middle market commercial loans growth and credit quality
• Drive customer acquisition, satisfaction and retention
• Grow market share and share of customers’ wallet

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.