Relationship Manager

RHB Bank Berhad; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Bank Berhad is seeking an experienced Corporate Relationship Manager in Malaysia to grow a portfolio of corporate clients and provide tailored financial solutions across loans, deposits, investments, and insurance. You will work with product specialists and credit analysts to deliver compliant, high-quality service.

The role emphasizes achieving sales targets, maintaining strong client relationships, and staying informed on market trends while upholding regulatory standards and ethical

Qualifications

• Bachelor’s degree in Banking, Finance, Business Administration, or related field.
• 3–5 years of experience in relationship management within banking/financial services, preferably with corporate clients.
• Proven track record of achieving sales targets and building strong client relationships.
• In-depth knowledge of banking products and services, including loans, deposits, investments, and insurance.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Possess relevant certifications if required for specific product offerings.
• High level of integrity and strong commitment to customer service.

Responsibilities

• Proactively manage and grow a portfolio of Corporate clients, identifying opportunities for cross-selling and upselling RHB's financial products and services.
• Develop and execute client retention strategies to foster long-term relationships and increase customer loyalty.
• Conduct thorough financial needs analysis for clients, providing tailored advice and solutions across various banking products such as loans, deposits, investments, and insurance.
• Prepare and present financial proposals, ensuring compliance with internal policies and external regulations.
• Collaborate with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless and efficient client service.
• Monitor market trends and competitor activities to identify new business opportunities and stay informed about industry best practices.
• Achieve individual and team sales targets and key performance indicators (KPIs).
• Ensure all client interactions and transactions adhere to regulatory requirements and ethical standards.
• Resolve client queries and complaints promptly and professionally, escalating issues when necessary.

Skills

Relationship management

Sales targets

Communication

Analytical skills

Teamwork

Industry knowledge

Education

Bachelor's degree in Banking, Finance, Business Administration, or related field

Job description

Responsibilities

• Proactively manage and grow a portfolio of Corporate clients, identifying opportunities for cross-selling and upselling RHB's financial products and services.


• Develop and execute client retention strategies to foster long-term relationships and increase customer loyalty.


• Conduct thorough financial needs analysis for clients, providing tailored advice and solutions across various banking products such as loans, deposits, investments, and insurance.


• Prepare and present financial proposals, ensuring compliance with internal policies and external regulations.


• Collaborate with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless and efficient client service.


• Monitor market trends and competitor activities to identify new business opportunities and stay informed about industry best practices.


• Achieve individual and team sales targets and key performance indicators (KPIs).


• Ensure all client interactions and transactions adhere to regulatory requirements and ethical standards.


• Resolve client queries and complaints promptly and professionally, escalating issues when necessary.

Qualifications

• Bachelor's degree in Banking, Finance, Business Administration, or a related field.


• Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with exposure to Corporate clients.


• Proven track record of achieving sales targets and building strong client relationships.


• In-depth knowledge of banking products and services, including loans, deposits, investments, and insurance.


• Excellent communication, interpersonal, and presentation skills.


• Strong analytical and problem-solving abilities.


• Ability to work independently and as part of a team in a fast-paced environment.


• Possess relevant certifications if required for specific product offerings.


• High level of integrity and strong commitment to customer service.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.