Guest-Focused F&B Assistant – Airport Hotel Service

Ormond Hotels; Sepang; On-site; MYR 28,000 - 39,000; Full time

Job summary

Ormond Group in Sepang operates Tune KLIA2 and seeks a Food & Beverage Assistant to support daily operations and guest service in a busy airport hotel environment. You will work with the F&B team to ensure smooth service and high standards in a fast-paced setting.

The role emphasizes friendly, professional service, accuracy in order taking, attentiveness to cleanliness, and flexibility to assist during events and busy periods.

Qualifications

• Diploma in Hospitality, Tourism, F&B Service, or related field (advantage).
• Good grooming, professional demeanor and service-oriented attitude.
• Strong teamwork and ability to work in a fast-paced environment.
• Excellent English communication; Mandarin an added advantage.

Responsibilities

• Assist in daily Food & Beverage operations, including service setup and closing duties.
• Provide warm, friendly, and professional service to all guests.
• Take food and beverage orders accurately and serve items according to standards.
• Ensure cleanliness and hygiene standards are maintained in all service areas.
• Assist with basic food preparation, table setting, and clearing of tables.
• Respond to guest requests and feedback promptly and professionally.
• Support stock control, replenishment, and basic inventory checks.
• Follow all food safety, hygiene, and health regulations.
• Work closely with team members and supervisors to ensure smooth operations.
• Assist during events, functions, or busy service periods when required.

Tools

Opera POS

MS Office

Job description

Ormond Group in Sepang operates Tune KLIA2 and seeks a Food & Beverage Assistant to support daily operations and guest service in a busy airport hotel environment. You will work with the F&B team to ensure smooth service and high standards in a fast-paced setting.

The role emphasizes friendly, professional service, accuracy in order taking, attentiveness to cleanliness, and flexibility to assist during events and busy periods.