Guest-Focused F&B Attendant — Hotel Dining & Service

Wyndham Suites KLCC; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

Wyndham Suites KLCC in Kuala Lumpur is seeking a hospitality-focused F&B Associate to greet guests, take orders, present menus, and ensure accurate service while maintaining cleanliness and hygiene standards. You will collaborate with kitchen and service teams, upsell specials, monitor freshness and safety, and participate in briefings and training sessions to deliver exceptional guest experiences.

Flexible to work shifts, including weekends and evenings; previous F&B experience is preferred but

Qualifications

• High school diploma or equivalent is required or considered.
• Strong communication and interpersonal skills are essential.
• Ability to work well in a team and deliver guest-focused service.
• Adherence to grooming standards and professional appearance.
• Basic knowledge of food hygiene and safety standards is preferred.

Responsibilities

• Greet guests and seat them, present menus, and highlight specials.
• Take orders accurately and ensure guest satisfaction by addressing feedback.
• Prepare and serve drinks, food, and specialty dishes with quality presentation.
• Coordinate with kitchen to ensure timely communication and order accuracy.
• Upsell menu items and daily specials to enhance guest experience and revenue.
• Maintain dining area cleanliness and reset tables promptly for next seating.
• Monitor food preparation for freshness, safety, and standards compliance.
• Attend daily briefings and participate in training sessions to improve skills.
• Adhere to hotel policies, grooming standards, and operational protocols.
• Collaborate with team members to ensure smooth restaurant operations.

Skills

Communication skills

Interpersonal skills

Teamwork

Grooming standards

Education

High school diploma or equivalent

Tools

Job description

Wyndham Suites KLCC in Kuala Lumpur is seeking a hospitality-focused F&B Associate to greet guests, take orders, present menus, and ensure accurate service while maintaining cleanliness and hygiene standards. You will collaborate with kitchen and service teams, upsell specials, monitor freshness and safety, and participate in briefings and training sessions to deliver exceptional guest experiences.

Flexible to work shifts, including weekends and evenings; previous F&B experience is preferred but