Guest Experience & Social Media Ambassador (Part-Time)

TGV CINEMAS SDN BHD; Kuala Lumpur; On-site; MYR 11,000 - 17,000; Part time

Job summary

TGV Cinemas Sdn Bhd in Kuala Lumpur is hiring a Part Time Customer Relations Officer at the Pavilion KL location. You will greet guests, assist with tickets and seating, answer questions about movies and promotions, and help resolve issues to keep showtimes running smoothly.

You will also engage our online community by sharing updates on social platforms, monitor feedback, and report issues to the manager. The role requires friendly communication, basic computer and mobile app skills, and a

Qualifications

• Customer service experience is a plus.
• Friendly and good at talking to people.
• Able to solve problems calmly.
• Basic computer and mobile app skills.

Responsibilities

• Greet and assist guests with tickets, seating and directions.
• Answer questions about movies, show times and promotions.
• Handle complaints politely and find quick solutions.
• Share updates, promotions and content on social media.

Skills

Customer service

People skills

Problem solving

Basic computer skills

Social media familiarity

Shift work flexibility

Job description

TGV Cinemas Sdn Bhd in Kuala Lumpur is hiring a Part Time Customer Relations Officer at the Pavilion KL location. You will greet guests, assist with tickets and seating, answer questions about movies and promotions, and help resolve issues to keep showtimes running smoothly.

You will also engage our online community by sharing updates on social platforms, monitor feedback, and report issues to the manager. The role requires friendly communication, basic computer and mobile app skills, and a