Global Junior Customer Service Coordinator – China & Taiwan

Wss Global Business Services Sdn. Bhd.; Subang Jaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Wss Global Business Services Sdn. Bhd. in Malaysia is seeking a Central Customer Service Junior Coordinator for China and the TW region to manage RFQs and POs in the Global Customer Service mailbox and support daily operations.

The role emphasizes timely responses and SLA adherence, with collaboration across teams to maintain service quality. As a junior coordinator, you will provide administrative support to the GCS and LCS, helping streamline processes and improve overall customer satisfaction

Responsibilities

• Process RFQs and POs in the Global Customer Service mailbox.
• Ensure all mailbox enquiries are addressed within the agreed SLA.
• Provide administrative support to the GCS and LCS.

Job description

Wss Global Business Services Sdn. Bhd. in Malaysia is seeking a Central Customer Service Junior Coordinator for China and the TW region to manage RFQs and POs in the Global Customer Service mailbox and support daily operations.

The role emphasizes timely responses and SLA adherence, with collaboration across teams to maintain service quality. As a junior coordinator, you will provide administrative support to the GCS and LCS, helping streamline processes and improve overall customer satisfaction