Global CS Coordinator: RFQs, POs & SLA Support

Wss Global Business Services Sdn. Bhd.; Subang Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

Wss Global Business Services Sdn. Bhd. is seeking a Central Customer Service Coordinator in Malaysia to manage RFQ and PO processing within the Global Customer Service mailbox. The role also ensures timely responses to inquiries and provides administrative support to both GCS and LCS teams.

Based in Subang Jaya, the position focuses on maintaining service levels, coordinating cross-functional tasks, and contributing to local and global customer service operations.

Responsibilities

• The role will process RFQs and POs in the Global Customer Service mailbox.
• Ensure inquiries are attended to within the agreed SLA.
• Provide administrative support to the GCS and LCS teams.

Job description

Wss Global Business Services Sdn. Bhd. is seeking a Central Customer Service Coordinator in Malaysia to manage RFQ and PO processing within the Global Customer Service mailbox. The role also ensures timely responses to inquiries and provides administrative support to both GCS and LCS teams.

Based in Subang Jaya, the position focuses on maintaining service levels, coordinating cross-functional tasks, and contributing to local and global customer service operations.