Customer Service Junior Coordinator China & TW

Wss Global Business Services Sdn. Bhd.; Subang Jaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Wss Global Business Services Sdn. Bhd. in Malaysia is seeking a Central Customer Service Junior Coordinator for China and the TW region to manage RFQs and POs in the Global Customer Service mailbox and support daily operations.

The role emphasizes timely responses and SLA adherence, with collaboration across teams to maintain service quality. As a junior coordinator, you will provide administrative support to the GCS and LCS, helping streamline processes and improve overall customer satisfaction

Responsibilities

• Process RFQs and POs in the Global Customer Service mailbox.
• Ensure all mailbox enquiries are addressed within the agreed SLA.
• Provide administrative support to the GCS and LCS.

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Job title : Central Customer Service Junior Coordinator China and TWPurpose

• To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
• To ensure all enquiries within the mailbox are attended too within the agreed SLA
• To provide administrative support to the GCS and LCS (local customer serv...