Global HR Master Data Lead - Korean Speaker

Alcon; Selangor; On-site; MYR 56,000 - 100,000; Full time

Job summary

Alcon is seeking a Sr. Associate I, Master Data Management (Korean speaker) to join the Human Resources team in Malaysia.

You will be the first point of contact for associates and managers globally, guiding HR topics and escalating issues as needed. You will resolve tickets in Workday and ServiceNow, maintain confidentiality, and support HR lifecycle changes while contributing to continuous process improvements across regions.

Qualifications

• Experience handling HR tickets and inquiries.
• Maintaining confidentiality and compliance in HR processes.
• Ability to collaborate across regional and global teams.

Responsibilities

• Resolve day-to-day HR tickets globally via Workday and ServiceNow.
• Serve as first point of contact for HR questions; escalate issues as needed.
• Process HR lifecycle changes with confidentiality and compliance.
• Identify process gaps and propose solutions to improve efficiency.
• Collaborate with stakeholders and teams on HR projects.

Skills

Korean language

HR knowledge

Tools

Workday

ServiceNow

Job description

Alcon is seeking a Sr. Associate I, Master Data Management (Korean speaker) to join the Human Resources team in Malaysia.

You will be the first point of contact for associates and managers globally, guiding HR topics and escalating issues as needed. You will resolve tickets in Workday and ServiceNow, maintain confidentiality, and support HR lifecycle changes while contributing to continuous process improvements across regions.