Global Customer Service Junior Coordinator (CN & TW)

Wilhelmsen Ships Service

Kuala Lumpur

On-site

MYR 42,000 - 66,000

Full time

8 hours ago
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Benefits offered by this job

KL Sentral location
5-day work week
International environment
Learning & development
Global maritime group

Job summary

Wilhelmsen Ships Service in Kuala Lumpur invites applications for a Central Customer Service Junior Coordinator for China & TW. You will manage RFQs and POs, support the GCS/LCS teams, and ensure timely responses. This role requires a Diploma and 2–3 years in order fulfilment or logistics, with fluent English and good MS Office skills.

You will work in a dynamic international environment at KL Sentral. The position offers a 5-day week, public holidays plus Saturdays, and opportunities for

Qualifications

  • Diploma in any field required.
  • 2–3 years of relevant experience in order fulfilment/supply chain/logistics.
  • Fluent in English (writing, speaking and listening).
  • Proficient in MS Office and computer literate.

Responsibilities

  • Process RFQs and POs from the Global Customer Service mailbox.
  • Ensure inquiries are attended to within SLA.
  • Provide administrative support to GCS and LCS teams.
  • Perform duties as assigned by supervisors.

Skills

Diploma
English fluency
MS Office
Time management
Customer service
Team player

Education

Diploma in any field

Tools

MS Office

Job description

Wilhelmsen Ships Service in Kuala Lumpur invites applications for a Central Customer Service Junior Coordinator for China & TW. You will manage RFQs and POs, support the GCS/LCS teams, and ensure timely responses. This role requires a Diploma and 2–3 years in order fulfilment or logistics, with fluent English and good MS Office skills.

You will work in a dynamic international environment at KL Sentral. The position offers a 5-day week, public holidays plus Saturdays, and opportunities for

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