Global Customer Service Junior Coordinator - China & TW

Wilhelmsen Ship Management; Kuala Lumpur; Vor Ort; MYR 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

5-day work week

KL Sentral location

International work environment

Zusammenfassung

Wilhelmsen Ship Management is seeking a Central Customer Service Junior Coordinator for China & TW, based in Kuala Lumpur. The role focuses on processing RFQs and POs in the Global Customer Service mailbox, maintaining SLA adherence, and providing administrative support to the GCS and LCS teams.

The candidate should hold a Diploma, have 2–3 years of relevant experience, and be fluent in English with strong MS Office and communication skills.

Qualifikationen

• Diploma holder required; relevant field preferred.
• Strong English skills (written and spoken).
• Excellent communication and interpersonal abilities required.

Aufgaben

• Process RFQs and POs in the GCS mailbox; ensure accuracy and timeliness.
• Prioritize urgent transactions and inform LCS of credit or policy issues.
• Coordinate with Supply Chain/LCS to follow up on outstanding tasks.
• Support team with ad-hoc tasks and rostered weekend/overtime work when needed.

Kenntnisse

Communication

Time management

Planning

Analytical skills

Customer focus

Ausbildung

Diploma in any fields

Tools

MS Office

Jobbeschreibung

Wilhelmsen Ship Management is seeking a Central Customer Service Junior Coordinator for China & TW, based in Kuala Lumpur. The role focuses on processing RFQs and POs in the Global Customer Service mailbox, maintaining SLA adherence, and providing administrative support to the GCS and LCS teams.

The candidate should hold a Diploma, have 2–3 years of relevant experience, and be fluent in English with strong MS Office and communication skills.