Front Desk Receptionist

GULATIS GLOBAL BUSINESS SDN BHD; Kuala Lumpur; On-site; MYR 18,000 - 28,000; Full time

Job summary

Gulatis Global Business Sdn Bhd in Kuala Lumpur is seeking a professional Front Desk Receptionist to manage front desk operations and provide daily office administrative support. The role requires a friendly, well-organised individual who communicates effectively with employees, visitors, and external parties.

Responsibilities include greeting visitors, handling calls, filing, meeting room setup, and coordinating with suppliers.

Qualifications

• Minimum SPM or equivalent qualification; a Diploma in Business Administration is an advantage.
• Preferably less than 1 years of experience in reception, customer service, or administration. Fresh graduates are welcome to apply.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Able to communicate in English and Bahasa Malaysia. Mandarin is an added advantage.

Responsibilities

• Front Desk & Reception: Welcome and greet visitors; answer, screen, and direct calls; receive and distribute mail; maintain reception area; record visitor details.
• Administrative Support: General clerical duties; filing, photocopying, scanning; manage meeting room bookings; monitor stationery; data entry and document sorting.
• Communication & Coordination: Liaise with internal departments; relay telephone messages; coordinate with couriers, suppliers, and service providers; maintain confidentiality.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Confidentiality

Multitasking

Education

SPM or equivalent

Diploma in Business Administration

Tools

Microsoft Office

Outlook

Job description

Join Gulatis! We are looking for a friendly, professional, and organised individual to manage our front desk and support daily office administration.

1 Job Summary

The Front Desk Receptionist is responsible for managing front desk operations, welcoming visitors, handling incoming calls, and providing general administrative support to ensure the smooth daily operation of the office. The candidate must be professional, friendly, well-organised, and able to communicate effectively with employees, visitors, and external parties.

2. Key Responsibilities

A. Front Desk & Reception

Welcome and greet visitors, customers, suppliers, and business associates professionally.

Answer, screen, and direct incoming telephone calls to the appropriate departments or personnel.

Receive and distribute incoming mail, parcels, and courier deliveries.

Maintain a neat, clean, and professional reception area.

Record visitor details and notify the relevant employees of visitors' arrivals.

Handle general enquiries and provide accurate information when required.

B. Administrative Support

Perform general clerical and administrative duties, including filing, photocopying, scanning, and document preparation.

Manage meeting room bookings and assist with meeting arrangements.

Monitor office stationery and reception supplies and arrange replenishment when necessary.

Assist with data entry, document sorting, and maintaining proper records.

Support HR and Administration with other assigned tasks when required.

C. Communication & Coordination

Liaise with internal departments to ensure enquiries and requests are directed to the correct personnel.

Handle telephone messages and ensure important messages are relayed promptly.

Coordinate with courier companies, suppliers, and service providers.

Maintain confidentiality when handling company documents and information.

3. Job Requirements

Minimum SPM or equivalent qualification; a Diploma in Business Administration is an advantage.

Preferably less than 1 years of experience in reception, customer service, or administration. Fresh graduates are welcome to apply.

Good communication and interpersonal skills.

Proficient in Microsoft Office, including Word, Excel, and Outlook.

Able to communicate in English and Bahasa Malaysia. Mandarin is an added advantage.

Pleasant personality, professional appearance, and positive attitude.

Well-organised, punctual, responsible, and detail oriented.

Able to multitask and work independently with minimal supervision.

Time management and organisational skills

Integrity and confidentiality

Teamwork and willingness to learn