Receptionist cum Front Desk Assistant

Provident Fiduciaries Berhad; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Provident Fiduciaries Berhad in Malaysia seeks a polished Receptionist cum Front Desk Assistant to manage front desk operations, greet visitors, handle calls, and support administrative tasks. The role emphasizes integrity, confidentiality, and professionalism while upholding the company’s governance standards.

The successful candidate will coordinate pre-registration, maintain meeting spaces, and interact with internal and external stakeholders with discretion and maturity.

Qualifications

• Candidate must have SPM/O Level or equivalent.
• Fluent in Bahasa Malaysia and English.
• Minimum 1 year of front office/administrative experience; fresh graduates welcome.
• Well groomed, presentable and professional appearance.
• Confidentiality and discretion required.

Responsibilities

• Serve as the first point of contact and deliver a professional front office experience.
• Maintain a welcoming reception area reflecting corporate standards.
• Coordinate visitor pre-registration and manage meeting room readiness.
• Handle incoming calls and direct messages accurately.
• Provide administrative support and assist ad-hoc tasks.

Skills

Receptionist

Front desk

Administrative support

Education

SPM / O Level

Tools

Microsoft Office

Job description

Provident Fiduciaries Berhad (Provident) is a Malaysian company certified to provide fiduciary services pursuant to the Trust Companies Act 1949. It is a member of the Bin Zayed International Group of Companies, a leading global conglomerate with diverse business interests worldwide owned by the members of the United Arab Emirates (UAE) Royal Family. We provide wealth structuring and legacy planning services, with a focus on the preservation, protection, and orderly transfer of assets across generations.

We are seeking a polished and professional Receptionist cum Front Desk Assistant to support operations. This role serves as the first point of contact and plays an important role in maintaining the Company’s image, standards, and values, particularly in relation to integrity, discretion, and professionalism. The successful candidate will be responsible for managing front desk operations, handling communications, and coordinating administrative activities, while ensuring that all interactions are conducted with professionalism, confidentiality, and respect. The role also requires a strong sense of responsibility and attention to detail, with the ability to represent the Company in a manner that reflects its commitment to trust, governance, and excellence.

Front Office & Reception Management

Act as the primary point of contact for all guests and visitors, delivering a professional, courteous, and high quality front office experience.

Maintain a consistently professional and welcoming front desk environment, ensuring all reception and meeting areas reflect the Company’s corporate standards and image.

Coordinate and manage visitor pre-registration within the building management system in advance of scheduled meetings and appointments to ensure seamless access and arrival experience.

Manage incoming telephone communications with professionalism, ensuring calls are appropriately directed and messages are accurately recorded and conveyed.

Oversee the readiness, cleanliness, and presentation of the reception area and meeting rooms, ensuring they are properly arranged at all times.

Provide administrative and operational support, including coordination of ad-hoc tasks, to ensure the smooth and efficient functioning of front office activities.

JOB REQUIREMENT :

Candidate must possess at least SPM / "O" Level or equivalent.

Required languages : Bahasa Malaysia and English.

At least 1 year of relevant working experience in a front office, reception, or administrative role is preferred.

Fresh graduates are encouraged to apply.

Well groomed, presentable, and professional in appearance.

Computer literate with basic proficiency in Microsoft Office applications.

Possess good communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.

Mature, discreet, and able to handle confidential and sensitive information with professionalism.

Able to work independently while also collaborating effectively as part of a team.

PERSONAL ATRIBUTE :

Commercially minded with strong professional judgment.

Meticulous, organised, and process oriented.

Strong sense of integrity, accountability, and discretion

SALARY RANGE :

RM2,500 - RM3,500 per month (depending on experiences).