Front Desk & Client Experience Specialist

Private Advertiser; Kuching; On-site; MYR 27,000 - 36,000; Full time

Job summary

Private Advertiser in Kuching, Sarawak, is seeking a professional Receptionist to join our administration team. This full-time role focuses on creating a positive first impression for clients and visitors by managing the front desk and handling communications efficiently.

You will greet guests, answer calls, sort mail, and support general admin tasks while upholding confidentiality and high service standards in a busy office environment.

Qualifications

• Previous receptionist or customer-facing administrative experience.
• Excellent communication in Mandarin and English.
• Strong organisational and time management abilities.
• Professional, friendly and approachable personality.
• Proficiency with office software/applications.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accurate record-keeping.
• Customer service oriented with reliability and punctuality.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting and welcoming visitors, clients, and employees in a professional and courteous manner.
• Answering and directing telephone calls to the appropriate departments or individuals.
• Managing the reception desk and maintaining an organised and tidy front office area.
• Receiving, sorting, and distributing mail and parcels.
• Performing general administrative tasks such as filing, photocopying, and data entry.
• Supporting other office staff with administrative duties as needed.
• Maintaining confidentiality and following company policies and procedures.

Skills

Reception experience

Customer service

Multitasking

Communication

Office software

Attention to detail

Punctuality

Teamwork

Bilingual Mandarin/English

Job description

Private Advertiser in Kuching, Sarawak, is seeking a professional Receptionist to join our administration team. This full-time role focuses on creating a positive first impression for clients and visitors by managing the front desk and handling communications efficiently.

You will greet guests, answer calls, sort mail, and support general admin tasks while upholding confidentiality and high service standards in a busy office environment.