Front Desk & Visitor Experience Lead

Private Advertiser; Putrajaya; On-site; MYR 28,000 - 45,000; Full time

Job summary

Private Advertiser invites a friendly Receptionist to greet visitors and handle front-desk duties in a professional manner. You will answer and route calls, maintain a tidy reception area, log visitor details, and support mail distribution and courier coordination.

Requirements include a minimum SPM or equivalent, at least three years in admin front desk roles, and strong Bahasa Melayu and English communication. A pleasant personality and reliability are essential for smooth office operations.

Qualifications

• Minimum SPM certificate or equivalent.
• Minimum three (3) years working experience in administrative functions as Receptionist, Front Desk or in a similar customer-facing role.
• Good telephone answering etiquette and skills and able to converse in Bahasa Melayu and English.
• Pleasant personality.

Responsibilities

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Attend to incoming calls, provide information, and route calls to the appropriate individuals or departments.
• Maintain cleanliness and ensure reception area is organized, tidy and presentable.
• Record details of visitors and ensure adherence to security procedures.
• Notify employees of visitor arrivals and maintain accurate records of visitors.
• Receive, sort, record and distribute incoming mail, packages and deliveries.
• Coordinate outgoing mail, courier services and shipment of packages.
• Communicate with internal staff to ensure smooth coordination of visitor arrivals, meeting schedules, and other administrative tasks.
• Administer staff business card process.
• Provide support to other team members i.e. travelling arrangements and office maintenance.
• Assist in managing office supplies and preparing reports for the monthly inventory stock.

Skills

Telephone etiquette

Communication skills

Bahasa Melayu

English

Education

SPM certificate or equivalent

Job description

Private Advertiser invites a friendly Receptionist to greet visitors and handle front-desk duties in a professional manner. You will answer and route calls, maintain a tidy reception area, log visitor details, and support mail distribution and courier coordination.

Requirements include a minimum SPM or equivalent, at least three years in admin front desk roles, and strong Bahasa Melayu and English communication. A pleasant personality and reliability are essential for smooth office operations.