Receptionists (Administration & Office Support)

Private Advertiser; Kuching; On-site; MYR 27,000 - 36,000; Full time

Job summary

Private Advertiser in Kuching, Sarawak, is seeking a professional Receptionist to join our administration team. This full-time role focuses on creating a positive first impression for clients and visitors by managing the front desk and handling communications efficiently.

You will greet guests, answer calls, sort mail, and support general admin tasks while upholding confidentiality and high service standards in a busy office environment.

Qualifications

• Previous receptionist or customer-facing administrative experience.
• Excellent communication in Mandarin and English.
• Strong organisational and time management abilities.
• Professional, friendly and approachable personality.
• Proficiency with office software/applications.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accurate record-keeping.
• Customer service oriented with reliability and punctuality.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting and welcoming visitors, clients, and employees in a professional and courteous manner.
• Answering and directing telephone calls to the appropriate departments or individuals.
• Managing the reception desk and maintaining an organised and tidy front office area.
• Receiving, sorting, and distributing mail and parcels.
• Performing general administrative tasks such as filing, photocopying, and data entry.
• Supporting other office staff with administrative duties as needed.
• Maintaining confidentiality and following company policies and procedures.

Skills

Reception experience

Customer service

Multitasking

Communication

Office software

Attention to detail

Punctuality

Teamwork

Bilingual Mandarin/English

Job description

Receptionists (Administration & Office Support)

About the role
We are seeking a professional and welcoming Receptionist to join the team in Kuching, Sarawak. This is a full-time position that plays a crucial role in creating a positive first impression for our clients, visitors, and business partners. As the face of our organisation, you will be responsible for managing the reception area, handling communications, and ensuring smooth day-to-day operations at the front desk. This role is essential to maintaining our company's professional image and ensuring excellent customer service standards.

Key responsibilities

Greeting and welcoming visitors, clients, and employees in a professional and courteous manner

Answering and directing telephone calls to the appropriate departments or individuals

Managing the reception desk and maintaining an organised and tidy front office area

Receiving, sorting, and distributing mail and parcels

Performing general administrative tasks such as filing, photocopying, and data entry

Supporting other office staff with administrative duties as needed

Maintaining confidentiality and following company policies and procedures.

What we're looking for

Proven experience working as a receptionist or in a similar customer‑facing administrative role

Excellent communication skills, preferable in Mandarin and English.

Strong organisational and time management abilities

Professional, friendly and approachable personality

Proficiency in using computer systems and office software applications

Ability to multitask and manage multiple priorities in a fast‑paced environment

Strong attention to detail and accuracy in record‑keeping

Customer service orientation with a commitment to providing exceptional service

Reliability and punctuality with a flexible approach to work

Ability to work independently and as part of a team