Front Desk Administrator | Client Concierge & Admin Support

PwC South Africa; Kuala Lumpur; On-site; Confidential; Full time

Job summary

PwC Malaysia is seeking an Administrative Front Desk professional to welcome visitors, direct calls, and support daily office operations. The role requires strong communication in English, professional presentation, and the ability to handle inquiries with poise.

As part of PwC's administrative team, you will collaborate with colleagues to ensure smooth front-desk operations and accurate message relaying, contributing to high-quality client service in a professional environment.

Qualifications

• 1-3 years of experience in a phone operator role.
• Strong English language communication, both written and spoken.
• Customer service oriented with good interpersonal skills.

Responsibilities

• Attend visitors, greet and direct them, and relay messages.
• Answer inquiries by phone and route to appropriate parties.
• Maintain professional appearance and behaviour when dealing with clients.

Skills

Phone operator experience

Customer service

Communication skills

Professional appearance

Tools

Telephone switchboard

Job description

PwC Malaysia is seeking an Administrative Front Desk professional to welcome visitors, direct calls, and support daily office operations. The role requires strong communication in English, professional presentation, and the ability to handle inquiries with poise.

As part of PwC's administrative team, you will collaborate with colleagues to ensure smooth front-desk operations and accurate message relaying, contributing to high-quality client service in a professional environment.