Fleet Operations Coordinator: Dispatch & Optimization

J&T EXPRESS (MALAYSIA) SDN. BHD.; Kedah; On-site; MYR 47,000 - 73,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Gym / Sports

Birthday event & Teambuilding

Paternity leave

Job summary

J&T Express (Malaysia) Sdn. Bhd. seeks a detail-oriented logistics professional to plan and manage daily vehicle schedules, monitor departures and arrivals, and coordinate dispatch teams. You will liaise with fleet partners to ensure on-time operations and cost efficiency, while maintaining SOP compliance in a fast-paced setting.

The role involves analyzing KPIs, preparing regular reports, and identifying process improvements to enhance overall logistics performance in Kedah and beyond.

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, or a related field.
• Experience in logistics, transportation, fleet, or dispatch operations is an advantage.
• Good communication, coordination, and problem-solving skills.
• Proficient in Microsoft Office, especially Excel.
• Able to work in a fast-paced operational environment.

Responsibilities

• Plan and assign daily vehicle schedules based on shipment volume and operational requirements.
• Monitor vehicle departures, arrivals, and trip completion status.
• Coordinate and supervise dispatch coordinators and drivers.
• Ensure compliance with SOPs and operational timelines.
• Handle operational issues such as delays, vehicle breakdowns, and driver no-shows.
• Liaise with gateway operations and fleet partners to ensure smooth daily operations.
• Coordinate loading, unloading, and vehicle movement to minimize disruptions.
• Monitor fleet KPIs, including on-time delivery, vehicle utilization, and trip completion rates.
• Prepare daily and weekly operational reports.
• Identify operational inefficiencies and support continuous process improvement.
• Assist in route planning and cost optimization initiatives.

Skills

Communication

Coordination

Problem-solving

Education

Diploma or Bachelor's degree in Logistics, Supply Chain, Business Administration or related field

Tools

Excel

Microsoft Office

Job description

J&T Express (Malaysia) Sdn. Bhd. seeks a detail-oriented logistics professional to plan and manage daily vehicle schedules, monitor departures and arrivals, and coordinate dispatch teams. You will liaise with fleet partners to ensure on-time operations and cost efficiency, while maintaining SOP compliance in a fast-paced setting.

The role involves analyzing KPIs, preparing regular reports, and identifying process improvements to enhance overall logistics performance in Kedah and beyond.