Parcel Operations Team Lead

J&T EXPRESS (MALAYSIA) SDN. BHD.; Selangor; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express (Malaysia) is seeking a dedicated operations supervisor to coordinate parcel receiving, sorting, and dispatch activities at our facility in Malaysia. You will assign tasks, monitor attendance and performance, and ensure all parcels meet cut-off times.

The role requires hands-on coaching, strict adherence to SOPs, and proactive issue reporting to maintain smooth operations and safe working conditions.

Qualifications

• Experience coordinating parcel handling operations.
• Ability to monitor attendance and performance of a team.
• Familiarity with safety procedures and SOPs.

Responsibilities

• Coordinate parcel receiving, unloading, scanning, sorting, loading and dispatch.
• Assign daily tasks and workstations based on volume and manpower.
• Monitor attendance, punctuality, productivity and performance of the team.
• Ensure parcels are processed within cut-off times and timelines.
• Monitor scanning/sorting accuracy and minimize errors.
• Provide on-the-job coaching to operation team members.

Skills

Team supervision

Operations coordination

SOP compliance

Job description

J&T Express (Malaysia) is seeking a dedicated operations supervisor to coordinate parcel receiving, sorting, and dispatch activities at our facility in Malaysia. You will assign tasks, monitor attendance and performance, and ensure all parcels meet cut-off times.

The role requires hands-on coaching, strict adherence to SOPs, and proactive issue reporting to maintain smooth operations and safe working conditions.