Field Service Engineer, Semiconductor Equipment

QES GROUP OF COMPANIES; Shah Alam; On-site; MYR 50,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

Miscellaneous allowance

Dental

Parking

Annual medical check-up

Subsidy

Long service award

Job summary

QES Group of Companies is seeking a Service Engineer based in Glenmarie, Shah Alam, to provide hands-on support, install and commission industrial equipment for semiconductor processes. You will train customers and deliver after-sales service while maintaining detailed documentation.

The role asks for a degree in Electrical & Electronics / Mechatronic / Mechanical Engineering, with fresh graduates encouraged to apply and willingness to travel domestically or overseas.

Qualifications

• Degree in Electrical & Electronics / Mechatronic / Mechanical Engineering.
• Fresh graduates are encouraged to apply.
• Willingness to travel domestically or overseas.

Responsibilities

• Provide technical support, installation, troubleshooting, and commissioning of industrial systems.
• Deliver training and after-sales service on equipment operation and upkeep.
• Respond to customer requests and complete actions within agreed timeframes.
• Collaborate with customers, suppliers, sales and internal teams for effective resolutions.
• Maintain clear customer communications and proper documentation.
• Identify and pursue sales opportunities such as new contracts or upgrades.
• Prepare service reports, quotations and costing documentation.
• Perform preventive maintenance on-site as scheduled.

Skills

Willing to travel

Own transport

Fresh graduates welcome

Customer support

Troubleshooting

Education

Electrical & Electronics / Mechatronic / Mechanical Engineering

Tools

Geomagic

Solidworks

Job description

QES Group of Companies is seeking a Service Engineer based in Glenmarie, Shah Alam, to provide hands-on support, install and commission industrial equipment for semiconductor processes. You will train customers and deliver after-sales service while maintaining detailed documentation.

The role asks for a degree in Electrical & Electronics / Mechatronic / Mechanical Engineering, with fresh graduates encouraged to apply and willingness to travel domestically or overseas.