Field Service Engineer - Pulp & Paper PMC & Mill Support

Valmet Co., Ltd.; Kampung Malaysia Raya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Valmet Co., Ltd. is seeking a Service Engineer PMC to support mill operations in Malaysia. You will follow up on mill performance with customer representatives and advise on optimizing operation of Valmet fabrics.

Responsibilities include fabric installation supervision, inventory management, and collaboration with sales managers. Required is a diploma or bachelor’s degree in engineering and at least 5 years’ pulp and paper experience, with strong English and good teamwork abilities.

Qualifications

• Good command of English, both spoken and written.
• At least 5 years' experience in pulp & paper mill environment is advantageous.
• Diploma or bachelor's degree in relevant engineering fields.

Responsibilities

• Follow up mill operations with customers and provide troubleshooting guidance.
• Support customers in improving operation of Valmet fabrics with advice and recommendations.
• Maintain clothing records and keep reports in ComPass.
• Monitor inventory and secure fabric stock at the mill with customers and sales teams.
• Attend shut downs/startups and visually inspect fabrics prior to installation.
• Supervise installation of Valmet fabrics into machines.
• Collaborate with sales and product managers to identify leads and provide technical solutions.
• Adhere to Quality, Health, Safety and Environmental policies and instructions.

Skills

MS Office

English language

Teamwork

Customer service

Communication skills

Education

Diploma in pulp and paper making

Bachelor's degree in mechanical or chemical engineering

Job description

Valmet Co., Ltd. is seeking a Service Engineer PMC to support mill operations in Malaysia. You will follow up on mill performance with customer representatives and advise on optimizing operation of Valmet fabrics.

Responsibilities include fabric installation supervision, inventory management, and collaboration with sales managers. Required is a diploma or bachelor’s degree in engineering and at least 5 years’ pulp and paper experience, with strong English and good teamwork abilities.