Field Service Engineer

Private Advertiser; Malacca City; On-site; MYR 56,000 - 84,000; Full time

Benefits offered by this job

Competitive salary

Career development

Inclusive work environment

Job summary

Private Advertiser in Melaka is seeking a proactive Field Service Engineer to deliver on-site technical support and application engineering for our automation solutions. You will visit customer sites, test systems, train users, and collaborate with R&D on new features.

You should have a Diploma or Degree in Electrical/Electronic Engineering, at least 3 years of experience in application engineering or technical support, and strong problem-solving, communication, and travel readiness to support

Qualifications

• Diploma or Degree in Electrical/Electronic Engineering or related field.
• Minimum 3 years’ experience in application engineering or technical support.
• Strong knowledge of electrical, electronic, and automation systems.
• Excellent problem-solving and analytical skills.
• Strong communication and customer service skills.

Responsibilities

• Visit customer sites to assess requirements and provide tailored automation solutions.
• Configure and test automation systems for optimal performance.
• Deliver hands-on training and ongoing support to customers.
• Collaborate with R&D to identify opportunities and develop new product features.
• Maintain detailed documentation of customer interactions and technical issues.
• Respond promptly to inquiries and troubleshoot technical problems.

Skills

On-site service

Electrical knowledge

Troubleshooting

Customer communication

Education

Electrical/Electronic Engineering (Diploma/Degree)

Job description

We are seeking an enthusiastic and skilled Field Service Engineer to join our team in Melaka. In this full-time role, you will provide technical support and application engineering expertise to our customers, assisting them in implementing and optimizing our innovative automation solutions.

Key Responsibilities

Visit customer sites to assess requirements and provide tailored automation solutions

Configure and test automation systems for optimal performance

Deliver hands-on training and ongoing support to customers

Collaborate with R&D to identify opportunities and develop new product features

Maintain detailed documentation of customer interactions and technical issues

Respond promptly to inquiries and troubleshoot technical problems

Diploma / Degree in Electrical/Electronic Engineering or related field

Minimum 3 years’ experience in application engineering or technical support

Strong knowledge of electrical, electronic, and automation systems

Excellent problem-solving and analytical skills

Strong communication and customer service skills

Willing to travel regionally or overseas as needed

What we offer

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A dynamic, multi-disciplinary, and inclusive work environment

About us

We are a leading provider of advanced automation optical inspection solutions for the semiconductor industry. Committed to innovation and excellence, we aim to improve our customers’ efficiency, productivity, and profitability. Join us and be part of our exciting journey!

Questions for Applicant

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Are you willing to travel for this role when required?
• Do you possess or have access to your own transportation?
• How many years' experience do you have as an Automation Application Engineer?