Field Service Engineer

ECOSYS (MALAYSIA) BERHAD; Malaysia; On-site; MYR 66,960 - 111,600; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities to work with intl. use-c

Hands-on field service experience

Job summary

Ecosys Pte. Ltd. is seeking a Field Service Engineer to provide on-site technical support and equipment servicing for our customers in Malaysia.

You will combine mechanical and electrical expertise with strong communication to deliver solutions, troubleshoot issues, and maintain customer satisfaction. This role offers hands-on field service experience with opportunities for career advancement. Ideal candidates have 1–3 years in engineering, strong diagnostic skills, and the ability to travel

Qualifications

• Diploma or higher in Mechatronics, Electrical Engineering, Technology, or related field.
• 1–3 years of engineering experience.
• Strong mechanical and electrical troubleshooting with ability to independently test, service and repair equipment.
• Excellent communication and problem-solving skills.
• Willingness to travel domestically or internationally.

Responsibilities

• Provide on-site installation, maintenance, repair, and testing of equipment at customer sites; attend to technical issues on-site or remotely.
• Collect technical data, compile detailed service reports, and apply diagnostic techniques to isolate and resolve malfunctions.
• Assess problem severity, determine corrective actions, and elevate appropriately.
• Address customer needs through clear communication and maintain positive relationships with clients and internal teams.
• Share technical knowledge to support continuous improvement and product training needs.

Skills

Troubleshooting

Communication skills

Problem solving

Adaptability

Education

Mechatronics or Electrical Engineering degree

Job description

Penang (International Travel Required) Posted on 13 March 2026

Job Summary

We are looking for a Field Service Engineer to provide on-site technical support and equipment servicing for our customers. You will combine mechanical and electrical expertise with strong communication to deliver solutions, troubleshoot issues, and maintain customer satisfaction. This role is ideal for engineers who want to work directly with clients and build hands‑on technical expertise.

Key Responsibilities

• Provide on-site installation, maintenance, repair, and testing of equipment at customer sites; attend to technical issues on-site or remotely
• Collect technical data, compile detailed service reports, and apply diagnostic techniques to isolate and resolve malfunctions
• Assess problem severity, determine corrective actions, and elevate appropriately
• Address customer needs through clear communication and maintain positive relationships with clients and internal teams
• Share technical knowledge to support continuous improvement and product training needs

Requirements

• Diploma, Bachelor's degree, or higher in Mechatronics, Electrical Engineering, Technology, or related field
• 1 to 3 years of experience in engineering or related field
• Strong mechanical and electrical troubleshooting skills with ability to independently test, service, and repair equipment
• Excellent communication skills and strong problem-solving capabilities
• Ability to work in fast-paced, self-directed environments
• Willingness and flexibility to travel domestically or internationally as required

What We Offer

• Competitive salary and benefits
• Opportunity to work with international clients and cutting‑edge technology
• Hands‑on field service experience with career advancement opportunities
• Collaborative team environment with mentorship and professional development

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ECOSYS (MALAYSIA) BERHAD